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Journeys
Discussion List
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How to Create multiple Notification for offboarding type journey 'Exit Survery'Summary: Creating Exit Survey using offboarding type journey 1st trigger the survey notification to 14 days prior to last working day (achievable) 2nd trigger if survey … -
Are HCM nudge notifications routed through Test Notification Email Address?Summary: We've seen in testing that HCM nudges are by passing the Test Notification Email address in our lower environment which was not something that we expected. We s…
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why the guided journey questionaire responses are cleared out approximately after 1 daySummary: Dear experts, We see that the guided journey questionnaire responses are cleared out approximately after 1 day.. however the answers are present in tables hrq_q…
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How to trigger Journey after creating a Pending Worker via HSDLSummary: I have set up a template to create a Pending Worker using HSDL. After uploading the data, Journeys is not triggered. I have the Journey configured to be trigger…
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Guided journey at section level shows at the bottom in redwood pageSummary: Guided journey at section level shows at the bottom in redwood page. When there are many records for the person as in the screenshot below, the guided journey b… -
Unable to find force complete option for a task in JourneySummary: Unable to find force complete option for a task in Journey. Content (required): Version (include the version you are using, if applicable): Code Snippet (add an… -
Journey Layout Options - Summarized task list not available in 25DSummary: We’ve received the 25D update in our development environment, and according to the release documentation (link), there should be a new Journey Layout option ava… -
How to cancel on going Journeys in case the Employee is Terminated/ResignedSummary: Content (please ensure you mask any confidential information): How to automatically Close/Cancel any on going Journey/Tasks in case the Employee has been Termin…
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Journey Completion criteria issue due to task should have 2 Preceding TasksSummary: Content (please ensure you mask any confidential information): The scenario we have is a Mix of Journey Completion Criteria Setting a Task with 2 Preceding Task…
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How to Reduce response box size in questionnaireSummary: Hello everyone, we are configuring Journeys for our customer and I have a question about it: when creating the questionnaire we set the Plain Text Box as the Re…
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Journey task is not getting Reassigned to a new PersonWe are reassigning a Task to some other user and the task is not getting reassigned to the new person despite showing the message that Task is Reassigned. Note the follo… -
User account and Onboarding issue when the date is different in NZT and UTC timezoneI would like to understand the approach others are following for the known issue on user account creation and welcome email and in turn the Onboarding Checklist Notifica…
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Redwood Guided Journey - Analytics Task for WorkerI am creating a guided journey for the Assignment section of the Employment Info Responsive page. For the new Guided Journey Redwood setup page, I am using the analytics… -
list of values not reflecting in Document type field in Journey Document Type task redwoodSummary: We are creating a Document Task in journey wherein we want to add the document type , in the list of values only on value is visible. How can we have all the av…
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How to see if journey template is saved as personal journey template from backend?I want to see this key in backend , is there any query to find this key in any table . I want this "Save as personal Journey template" key from backend is their any way …
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AllocateChecklist HDL not reflecting in Journeys screen for employeeSummary: We have successfully loaded AllocateChecklist HDL for an employee, but it is not showing up in Journeys, or under Person management > Allocated Checklist Conten…
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How to initiate a preboarding journey for global transfer or add assignmentSummary: How to initiate a preboarding journey for global transfer or add assignment. Global transfer and add assignment is done via ORC. Here need to initiate a preboar…
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Redwood Guided Journey in VB StudioI'm trying to add a Guided Journey to the Performance Document page. But when I fill in the Journey Code and the Task Code, nothing happens. And in VB Studio, there are … -
Inactivate Gatekeeper Law ChecklistHi, We are not using the checklist in our application, but seeded Gatekeeper Law checklist can be accessed by the admin users. How we can inactive the checklist or hide …
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Allocate Gatekeeper Law Checklist Tasks process goes into errorI am testing the Gatekeeper law for Netherlands. I performed below actions Create Sickness Absence Type Attached the absence type to Gatekeeper law absence category Crea…
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How do you inactivate Gatekeeper Law checklist?Summary: Content (required): Wondering how to inactivate the Gatekeeper Law checklist, as it appears to have been delivered as active and we cannot edit the delivered ch…
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SQL query to show the Journey and Journey Task detailsSummary: Hello! I'm asking if anyone here has a sample SQL query that shows the values showing the details in the Journeys Redwood Page. The main concern I have is that …
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Can we define Contact Information displaying at each task level in a journeySummary: We are not able see the contact information name and email details in each of the journey tasks. At task level display settings of contact information all are c…
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Disable notification base on ACTIONSummary: Hi Expert, For New Hire Journey we are using 90 Days expire days notification should trigger Performer is Employee and Owner is HR. Now the pain issue if employ…
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Not able to hide Reassign and Remove task in JourneyHello We have a journey where we have updated Display feature to Hide for Reassign and Remove task at Task Level and as well as Journey level for Questionnaire Task. But… -
How does 'Mass Assign Journeys' work under scheduled processes?Summary: We want to allocate a journey to everyone based on Region i.e., for example: EMEA region employees we wanted to assign a journey similarly for America Region as… -
SQL to get Checklist Status for EmployeesSummary: SQL to get Checklist Status for Employees Content (required): If we have a requirement to get Checklist status for Employees, below SQL can be leveraged. Versio… -
Integrating External Endpoint using Guided JourneySummary: We have a requirement to integrate an external endpoint URL to fetch recommended jobs on the assignment screen, based on the employee’s current job during a job…
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Person Security Profile is not getting apply on Data roleSummary: I have a requirement for Journey Searching, if employee is having Manager Type ‘HR Representative’ then through his login , he / she can only see those employee…
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Journey not appearing under Team JourneyHi We have a Journey which Employee self assigns to him. It has 2 Tasks, 1st task needs to be completed by Employee and 2nd task need to go Manager for the action. When …