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Onboarding: Upload Supporting Documents

in Journeys 2 comments

We need new hires to upload supporting documents for their I-9 and dependent information. Oracle provides 2 options:

  • A Document Records Embedded Application Task, or a standard application task
  • A manual task with attachments enabled

Oracle’s documentation recommends the 2nd option:

“You need new hires in your organization to submit copies of their educational certificates, birth certificate, and passport as part of the onboarding process. Instead of creating the document records manually, you use a journey task and enable attachments in it.”

However, the article also states:

“If you reopen or remove a journey task that had a document record associated with it,

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