How can we see the proper order of the journey's tasks? — Cloud Customer Connect
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How can we see the proper order of the journey's tasks?

edited Jul 10, 2025 2:53PM in Journeys 3 comments

Hi everyone,

I wanted to ask you a question.

We created an onboarding journey and divided it into three phases:

  • step 1: pre-boarding;
  • step 2: task preboarding amministrativi;
  • step 3: Assunzione (hiring).

However, when we actually complete the journey tasks, they're scattered; there's no real order between the different steps.

How is the task ordering managed? Is there a way to view all the tasks in the correct order? So, first see all the tasks from the first phase (step 1), then all the tasks from the second phase (step 2), then all the tasks from the third phase (step 3).


I've also attached a photo of how we currently see the tasks from the different phases.

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