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Journeys
Discussion List
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offboarding Journeys workflow notification need to include checklist owner name in subject lineNeed help customizing the subject line for offboarding Journeys workflow notifications. In our case, some of the payload attributes are returning null values. The requir… -
Email notification to any External Vendor in JourneysSummary: Hi We have a requirement email notification need to go external vendor in journeys once the task is assigned. Is any any way to do this?? Thanks Krishna Content…
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How to set the Report Path on a Guided Journey Task?Summary: We would like to create a task in a Guided Journey with Task Type on Report Content (please ensure you mask any confidential information): Hello experts, We are… -
How can we see the proper order of the journey's tasks?Hi everyone, I wanted to ask you a question. We created an onboarding journey and divided it into three phases: step 1: pre-boarding; step 2: task preboarding amministra…
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Err:We couldn't upload the attachment to document records Contact your HR representative PER-1532709Summary: When processing automated document record creation or uploading attachments (e.g., signed Employment Agreements), users encounter the following error: We couldn… -
Error: Journey Task Performer cant add attachment to save in DOR of the Assignee (Employee)When a journey task is assigned to an employee and while responding he/she add attachment, Application throws error "We couldn't upload the attachment to document record… -
Journey Tasks Assigned Based on Current Assignment Instead of Future Assignment in Internal TransferSummary: When an Internal Transfer happens, Journey Triggers basis when the Internal Candidate moved to HR phase. There are tasks with in the Journey(assigns prior to th…
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Can Absence Start Date or Absence End Date be used for Journeys event triggers?Summary: I would like to trigger a Journey based on a time after an Absence Start Date or before an Absence End Date Content: I have a requirement to trigger a Journey a…
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HDL to update Assigned Journey TasksHi Team, We have a Journey which is already assigned to an Employee. Now, we are updating the Journey Task as Updating the Journey Task type from Manual to External URL,…
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Electronic Signature Document "Failed to load PDF document" when trying to download from JourneysSummary: I am having an issue with downloading an electronic signature document from an Onboarding Journey that I created. When I assign the journey to a test employee a…
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Can I able to see Local Name instead of Global Name in the Header in Family and Emergency Contact?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Is it possible to add guided journey to a single journey instead of all?Summary: Using VBS it looks like you can set guided journeys at the page level, but how can guided journeys be added only to a specific journey? With the inclusion of AI… -
Offboarding Multiple Journeys under One Journey-Similar to Enterprise Onboarding is it Possible ???Summary: Hi All, We have a Business Requirement for Offboarding to have multiple Journeys under one journey which is as similar as Enterprise Onboarding and Enterprise O…
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Assigned Journeys are visible in Allocate Checklists page but not coming in Redwood pagesMany of our testers have encountered the below problems - Testers are unable to see certain journey cards under My Journeys but the tasks within those journeys are comin… -
Embedded Application Task - Missing National Identifier Section - Family and Emergency ContactsSummary: National Identifier section is not displayed when the Family and Emergency Contacts page is opened through an Embedded Application Task in a Journey Content (pl… -
Journey Reminder Notifications Sent to Inactive Employee After TerminationSummary: I have a New Hire Onboarding Journey configured with reminder notifications that are scheduled to send beginning 7 days after the journey is assigned, for a tot…
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Contextual Journey not visible for HR - Resignation Action typeSummary: Contextual Journey with Resignation Action is getting triggered for the worker, but this contextual journey is not visible for HR from My clientgroups> Journeys…
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Adding Journey URL to Task Reminder AlertSummary: I'm trying to create a new template for the 'Incomplete Task Reminder for Performer' alert and want to add a link in the reminder alert back to the Assigned Jou… -
We would like to trigger a Probation Confirmation Journey automatically 15 days before an employee'sSummary: We would like to trigger a Probation Confirmation Journey automatically 15 days before an employee's Probation End Date. Content (please ensure you mask any con…
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Benefit Enrollment Application Task Error PER-153243Summary: One of our customer facing the issue that "We have had two employees in the last month that have been converted from a pending worker to an employee and have ha…
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Eligibility Profile Not Working in Onboarding Checklist Template and Tasks for Location ExclusionSummary The eligibility profile assigned to a checklist template is not excluding by Location as desiredContent Checklist Experts - We have created a new location to hou… -
Error when trying to complete i-9/eVerify task in New Hire Onboarding ChecklistSummary Cannot complete onboarding checklist taskContent Hoping someone can assist. We have an Enterprise Onboarding checklist with an I-9/eVerify task. We are seeing an…
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Redwood: Survey type checklist assign in Bulk through HDL or HSDLNeed to clarity if we can assign the Survey type checklist in bulk through HDL or HSDL, please suggest if this is possible. And if there is any workaround if we can assi…
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Time Device Event MappingSummary: The lookup drop down list is missing ORA_HWM_TCD_SUPPLIER_EVENTS Content (please ensure you mask any confidential information): The lookup drop down list is mis…
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Sending Nudges to Home Email AddressSummary: Has anyone been able to successfully send nudges to a candidate’s or employee’s home email address? From what I’ve read, Oracle documentation indicates that nud…
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Mailer to be sent prior to DOJSummary: Hi, We would like to send a welcome email to a new joiner one day prior to their joining date. Could you please advise whether this can be facilitated through J…
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Journey AllocationSummary: We need to allocate Journeys to specific person types while restricting them for others. We created an Eligibility Profile and assigned it under the Add Conting…
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Is there any report or table which gives what is the last updation happened to the journeyAny updation which is happened in the task level or journey level. we are now able to get last updated date and last updated by. but what we want is what is the last upd… -
Area HR Manager is not able to see re-assigned other area people journey task under the org journeysSummary: Dear Experts, Greetings! Issue Prod Description: Area HR Manager is not able to see re-assigned other area people journey task under the organization journeys. …
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Can we add employee name in task descriptionSummary: Hello, is there a way to add employees name and surname to task description? Not to the message but task description. Is it possible? Content (please ensure you…