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Journeys
Discussion List
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I need to trigger/allocate Journey based on DFF valueSummary: Hello, We've added a DFF to the "Request a New Position" screen and configured a journey that is currently triggered by the "Transfer" action. However, we need … -
Summarized Task List Layout Side Menu ColorSummary: The side menu is not respecting the color scheme of the environment. Is there any possibility to change the side menu color? Content (please ensure you mask any… -
Deep link for Edit Pending Worker in Checklist Journeys Task NotesHello All, Can we include Deep links in checklist task 'Notes' ? If yes, what would be the syntax for having a deep link for edit pending worker in task 'Notes' ? The as…
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Bug? Unable to import the JourneySummary: Unable to import the Journey in 25D. It is giving error. The same journey was imported from one instance to another in 25C. ERROR : AttachmentDocumentTypeName a… -
eSignature Not Recognizing Display NameSummary: In Journeys, we have employees entering their display name and email correctly, but they keep getting an error message that their name does not match the displa… -
Reopen task expires in one daySummary: Hi Team, We tried reopening a few tasks in the Journeys after expiration and see that the tasks are expired the next day. Can you please let us know if there is…
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Onboarding Journey Checklist Initiated - Contact Name details are blankSummary: The Seeded Alert for 'ORA_CHK_CHECKLIST_INITIATED' with the token in Checklist initiated journey is blank ${(ChecklistContactName != null) ? 'You can contact ' … -
Trigger Journey based on DFF valueWe have two groups of hires. One group of candidates are hired directly from ORC and moved to HR. The other group are loaded through HSDL. These 2 groups are identified …
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Journey not tied to assignment - ChallengesSummary: Hi, We have an Exit Journey configured and it's triggering to employee when a termination is approved. Now when we want to run reports with the responses down t… -
Activation Criteria not working on Journey TaskSummary: Hello experts, We are trying to send a Journey Task to user when someone becomes a New Manager. Durning testing in our lower environment we cannot get the activ…
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Restriction on Employee-Created Journeys in GrowSummary: Restriction on Employee-Created Journeys in Grow Content (please ensure you mask any confidential information): Hi Team, We have enabled Grow in our environment…
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How to assign the journey for all the time for employeesHello, We have a requirement to make the sections like Family and Emergency Contacts and DOR together so that whenever employee enters dependents passport and visa detai…
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Journey Not Visible in the Organization Journeys searchI’m trying to access the task statuses for a specific journey. When I search for this journey in the Organization Journeys tab, it does not appear in the search results …
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Restrict the journey visibilityHello everyone, I created an eligibility profile with a single LE to associate with a Journey. If I log in with a user who doesn't belong to that specific LE, I can stil…
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How do I remove 'start this journey' option from contextual journeySummary: We are looking to use contextual journeys to remind users to do certain tasks when they submit an absence. When employee selects 'Add an Absence' they are then … -
How to create the probation journey, before probation end ?Summary: Probation Journey Employee joins on 01-Jan-2026 Initial probation: 3 months → ends 31-Mar-2026 Before the probation end date, in 2nd week of March Manager confi…
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Triggering offboarding checklist before completion of Resignation ApprovalHi, We have a requirement to trigger Offboarding Checklist as soon as the employee raises resignation request. We have approval configured for Resignation. The Exit Inte…
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Trigger BI Report from Journey Checklist Task with Parameter Passing (Termination Flow)Hello Team, We have a customer requirement related to Journeys / Checklist tasks and BI report integration, and we would appreciate your guidance on the feasibility and …
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Fast formula for questionnaire to trigger Request more infoSummary: Requirement is if the candidate answers a certain prescreening question as Yes, then additional questionnaire is to be send to the candidate only when recruiter…
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How to debug the Participation and Rate Eligibility Fast Formulas for Journeys eligibility profilesSummary: How to debug the Participation and Rate Eligibility Fast Formulas for Journeys eligibility profiles after rlog is removed Content (please ensure you mask any co…
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Journey need to be triggered when new child is added to the system.Summary: Journey need to be triggered when new child is added to the system First child - new journey need to be triggered when employee add the child details in the sys…
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Survey Not triggering and How to Hide response from the survey to managerSummary: We have configured an offboarding checklist journey for exit surveys with the following logic: There are two checklist templates: Employee Exit Survey – Initiat…
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Worker Business object HDL Data errorSummary: You must provide a valid reference to the parent record. Ensure that the parent record is supplied in the same file, or has already been created. When loading w…
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Questionnaire templates arnt displaying when trying to create a checklist templateContent Hi everyone, I'm trying to create my first journey, but when configuring the checklists template and selection questionnaire I'm unable to search for the ones I … -
Assign Journey to Terminated EmployeeHi, We have Off Boarding Journeys that sometimes need to be manually assigned to terminated employees. It seems like there is no option to assign/search Journey to a ter…
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25C Features Not Available for Task GroupsSummary: A couple of the 25C features only seem to work on tasks within a template, not tasks within task groups. Is there a way for these new features to work for tasks… -
Nudge Auto assignment is not working after 24DSummary: Nudge Auto assignment is not working after 24D Content (please ensure you mask any confidential information): Hi, We had used Nudge to auto assign journey on em…
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Error: Journey Task Performer cant add attachment to save in DOR of the Assignee (Employee)When a journey task is assigned to an employee and while responding he/she add attachment, Application throws error "We couldn't upload the attachment to document record…
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How do I initiate a journey once an absence has been submitted?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Participation and Rate Eligibility Fast Formula for journeys checklist task eligibilitySummary: List of Input Values and Context Values available for Participation Rate Eligibility Formula for journeys checklist task eligibility Content (please ensure you …