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Journeys
Discussion List
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Contextual Journey is not triggering with Resignation ActionHello Team, While selecting “Resignation” in Action Name, the contextual journey is not triggering. We have tried to select other Action name like Add Absence, Goals, Pe… -
Contextual Journey not Triggered by Quick ActionsSummary: We created a Contextual Journey with Context = Me and Contextual Action = Document Records; it has 1 task in it and the task type is Application Type, Applicati…
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Triggering a Journey Based on Employee Birthday EventSummary: We are trying to figure out if it's possible to trigger a journey based on a employee birthday as an event Content (please ensure you mask any confidential info…
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Rehire onboarding journey did not triggered to employee.Summary: Issue:- Rehire onboarding journey didn't triggered to employee We have hired one person the hire date is 13th April through ORC, and we terminated the same pers…
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Is it possible to create new journey's category?Summary: Hi everyone, we would like to ask if is it possible to create new journey's category? Thank you in advance. Content (required): Version (include the version you…
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Assigning Journey Tasks to Recruiting AgenciesSummary: We have journey tasks that need to be completed by the Recruiting Agency (e.g., updating candidate details, submitting required documents). We are creating a ta…
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How to Setup the Offset and Delay for Pre-onboarding Journey?Summary: We are struggling to figure out how to setup the offset and delay for pre-onboarding journey. Content (please ensure you mask any confidential information): On … -
Journeys - Error response during RestActionContent Hi Team, We are facing an issue with employee accessing my tasks in "Journeys" getting "Error response during RestAction". We are using Custom Employee role and … -
Exception during Rest Action In Oracle HCM Journeys – Bulk Assignment with Filtered ListsI can't create the list without getting this error. I added both of these to our Custom Role for PMS HR Specialist - only HR can Assign Journey's. I made sure the custom… -
Journey Status not updating in production after loadSummary: We tried using both HDL and HSDL to force complete a journey but in our non-production we are seeing the status change to Complete. However, when we run the sam…
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Offboarding Journey Task notification are going to initiator not the performerSummary: For Offboarding Journey task, HR does backdated termination means HR initiates termination on 11-March-2026 and termination date is 06-Feb-2026 for an employee.…
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How to generate different document types in single journey task?Summary: We are using report type task in journey and also enabled both PDF and Word output formats but only default one is coming in frontend output. We need to display…
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Journey Not Visible in the Organization Journeys searchI’m trying to access the task statuses for a specific journey. When I search for this journey in the Organization Journeys tab, it does not appear in the search results …
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Error in the notification hyperlinkSummary: 1 - The hyperlink returns an error (404) when redirecting to the journey page. 2 - Is it possible to resend notifications only to employees with pending tasks? …Felipe Tadeu dos Santos-Oracle 23 views 7 comments 0 points Most recent by Felipe Tadeu dos Santos-Oracle
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Best practice for checklist notification processing modesSummary: Content (please ensure you mask any confidential information): What is the difference between the available notification processing modes for checklists? Specif… -
List of available tokens for Journey Assigned in Redwood.Summary: HI, we don't find the full list of available token that can be put inside notification in journey template, same for alert template and user-defined content. We…
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How to Reduce response box size in questionnaireSummary: Hello everyone, we are configuring Journeys for our customer and I have a question about it: when creating the questionnaire we set the Plain Text Box as the Re…
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List of available tokens for Journey Assigned Alert notificationHello, Our client wants to notify a certain group of people (via AoR) when a journey is assigned to a worker. I assumed we can do this by adding a new recipient to the '…
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You can't access this task because you either don't have access or the task is no longer available.Summary: I’m encountering this error message when trying to access the Application tasks for “Confirm Emergency Contact” and “EEO Survey / Confirm Personal Details. You …
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Update both the Sequence of tasks & preceding tasks , will affect with in progress journeys ?Summary: Hello Team, As titled we have a requirement to rearrange the sequence of offboarding tasks and also change the preceding tasks and currently there’s already 3 o…
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Offboarding journey - Need help in configuring tasks to be allocated based on termination dateSummary: We have a requirement to enable offboarding journeys to employees and task needs to be allocated to various users based on the actual termination date. Below is… -
Document link not showing up on Document Type Journey Task, any advice?Summary: We have configured a journey task of type Document to show a document. For some reason the Link to the Document or Preview the document is NOT showing. Instead …
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Electronic Signature Configurations - DocuSign ErrorWhen trying to connect the test environment to the demo docusign user, we are getting this error. We get the same error in the Redwood page (this was navigating in with … -
Guided Journey added to Document of Records page is NOT showing upIssue: The Guided Journey added to the Me > Document of records > Add page using Visual Builder Studio is not showing up on the corresponding Redwood page. Below is the … -
Is there any table in per_check or other which gives the data about what is the last update happenedSummary: I am looking for table name which gives me the data like what is the last update happened either journey or task level. Content (please ensure you mask any conf…
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Employee cannot see Journey that is assignedSummary: Employee cannot see Journey that is assigned Content (required): Hello - I am very new using Journey. Trying to deploy our first one in the near future but I am…
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Manually assigned journey is shown 'Deferred' StateSummary: Manually assigned journey is shown 'Deferred' State Content (please ensure you mask any confidential information): Version (include the version you are using, i…
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Manager unable to see one direct report under Team JourneysSummary: Content (please ensure you mask any confidential information): Hi Community, a line manager cannot see e journey of one of its direct reports under My team > Jo…
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Task Duration is accepting the value way beyond, is that even correct?Summary: Task Duration is accepting the value way beyond, is that even correct? I was able to save the task with Duration as 15000 Days. While the validation exist in Af…
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Can you further secure your ESigned PDF to protect from tampering?Summary: Is there a solution to provide additional security / tamper proofing to ESigned PDFs using the Oracle signature. Content (please ensure you mask any confidentia…