You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Email Notification shows an incorrect role associated with goal assignee

edited Dec 23, 2020 12:21PM in Performance Management

Summary

Email Notification shows an incorrect role associated with goal assignee

Content

Hi,

we enabled the notifications related to the assignment, editing, and deletion of the development goals (we did this action following these steps: Setup and Maintenance > actions > Go to Offerings > Workforce Development> Opt-in features > Career development > click on the pencil >Career Development Notification Options).
However I noticed this anomalous behavior: when a Line Manager assigns a development goal to one of his/her direct reports, the notification sent to his/her report is wrong. I attached the screenshot 'Error_Notification.png', where I underlined the name of the employee ('Silvia Mora') who received the email, the name of her Line Manager ('Andrea Giallini') and the source, namely the role of the user who assigned the development goal ('Specialista HR', i.e HR Specialist); this role is wrong because the user who assigned the goal is the 'Line Manager' and not the 'HR Specialist'.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!