Checklist Issue - Tasks are not getting assigned to Performer (Performer is based on AOR) — Cloud Customer Connect
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Checklist Issue - Tasks are not getting assigned to Performer (Performer is based on AOR)

edited Sep 4, 2023 8:09PM in Journeys 4 comments

Summary

Checklist Issue - Tasks are not getting assigned to Performer (Performer is based on AOR)

Content

Hello guys,

I have created an Onboarding Checklist with specific tasks to stakeholders. however, when the checklist is getting triggered , the tasks are getting assigned to initiator instead of Performers.

We have chosen performer based on AOR and we define the AOR Work Contact as"Exclude from Work Contacts".

Do you see any reason why the tasks are getting assigned to Owner instead of Performer?

Thanks!

Santhosh

Version

20D
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