Absence Balance Page Erroring After 21A Upgrade — Cloud Customer Connect
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Absence Balance Page Erroring After 21A Upgrade

edited Mar 29, 2021 5:15PM in Workforce Management 5 comments

Summary

Multiple user are receiving an error on the absence balance page

Content

After upgrading to 21A, multiple users are reporting an error when navigating to the Absence Balance page, and aren't able to view the page. HR and admin users are able to see the employee balance page for the impacted users, but many employees are unable to check their own balances. I have an SR open, but has anyone else run into this issue? Everything was working great through the end of the year (when employees are using absence frequently) but this recent upgrade seems to have broken something. Any insight would be appreciated. 

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