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Need help on Onboarding Checklist Configuration

edited Sep 4, 2023 8:01PM in Journeys 5 comments

Content

Hi Experts,

Need your help on the below.

We have created an enterprise onboarding checklist, which is supposed to trigger certain tasks immediately after offer acceptance and certain before DOJ.

For the tasks to be triggered after offer acceptance we have created an enterprise onboarding step checklist with action' Move to HR' and for tasks to be triggered before date of joining we have created an enterprise onboarding step checklist with action ' Add Pending worker'. The master checklist which is enterprise onboarding category has action ' Move to HR'.

However for the enterprise step checklist ' before DOJ' with action ' Add Pending Worker', the tasks are not getting triggered on basis of 'proposed start date' but on basis of 'checklist allocation date'. As Per oracle's document when we choose the action ' Add pending worker' proposed start date should be considered by system.

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