21A upgrade made Absence Types disappear from dropdown — Cloud Customer Connect
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21A upgrade made Absence Types disappear from dropdown

edited Apr 6, 2021 4:26PM in Workforce Management 7 comments

Summary

Employees cannot schedule any time offs, maybe due to new Absence LoVs?

Content

Hi Everyone,

With 21A Upgrade employees lost their ability to add absences to their records. On the 'Add Absence' screen the dropdown is empty, not like with 20D version.
According to this readiness material there is a new Absence LoV with 21A
https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/wfm/releases/21A/21A-wf-mgmt-wn.htm#F16567

Although it says we don't need to do anything to enable this feature, and I wonder if it is still connected to our issue due to our custom Absence role we use. 

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