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Unable to approve absence via email

edited Apr 22, 2021 2:13PM in Workforce Management 2 comments

Summary

User is unable to approve absence via email

Content

Hello Cloud Connect

I have a user who's experiencing odd behaviour through excel when trying to approve through Outlook.

When he selects the relevant option from email - he's being presented with the Outlook "add an account" option. He's having no further issues with his email, only the oracle approval email

Does anyone know why Outlook could be reacting this way with the Oracle Email?

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