Timing Delivery of Checklist Notification — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Timing Delivery of Checklist Notification

edited Sep 4, 2023 7:52PM in Journeys 3 comments

Summary

When do Checklist notifications get sent to the user? is it dependent on initiator or performer time preferences?

Content

Hello, 

I was hoping someone can explain what logic the system has for checklist task notifications delivery time? I have created some tasks with delay duration of +1 day, +7 days and users are experiencing delivery notices at night, when they should be receiving these in the daytime - or during working hours ideally.

  • Most user computer clocks would be set to EST/EDT North America Eastern Time UTC -4
  • Initiator Preferences are set to UTC +00:00 Coordinated Universal Time UTC  

Version

21A
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!