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Checklist allocation date

edited Sep 4, 2023 7:58PM in Journeys 3 comments

Content

We have Day 1 Onboarding checklist that supposed to be allocated to new hire when hire action becomes active. 

Turned out it sends e-mail notifications 1 day before start date to home email instead of work email. 

Could you please guide me what in setup can be wrong as so far everything I review looks correct to me.  ORA_PER_CHECKLIST_NOTIFY_HOME_EMAIL is set to N, 

I attached checklist template screenshot. 

Thank you very much for help!

 

 

 

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