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Recognize employee's Department in absence workflow

edited Jun 17, 2021 5:28AM in Workforce Management 2 comments

Content

Hello,

I have to add a condition to the Absence workflow - 

For specific department to define a list of approvers and for other department another list of approvers.

How can I recognize the department?

We are using the rule - Global Absence Recording - Single Assignment.

I added the condition - getRequestorInformationByUserNameResponse.result.department == "Customer Care"

But it looks that the application doesn't recognize it and still put the wrong approvers.

What am I missing ?

Thanks 

 

Version

Oracle Cloud Fusion HCM (21A)
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