You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Reservation of Serial Number to Back To Back - Make Sales Order

edited Jul 19, 2021 6:43AM in Order Management 1 comment

Content

Hello

When we create Back-To-Back Sales Order (Make) which has a Serial Controlled Item, after completion of Work Order with SN, the SN is not showing on Manage Reservation UI against that SO. Is this expected in current release?

I see an ER created for similar issues "ER# 26794199 - RESERVE A PARTICULAR SERIAL ITEM AGAINST A SALES ORDER"

Is this applicable to B2B order as well?

Steps followed:

1. B2B Item with SN controlled at " Dynamic Entry at Inventory Receipt"
2. Created B2B Make Order
3. SCO creates Work Order and Reserved
4. Work Order Completed with Item SN#
5. Manage Reservation UI shows that Item has Reservation against the SO but View Serial Number form is not enabled to view the SN#

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!