To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
-
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
-
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Customer depositHello All, One of my customer has a requirement, where their customers will pay cash as "Customer Deposit" upfront. They tell the client that they will place sales order…
-
sales order REST API update carrier IDusing REST API, want to update carrier ID JSON { "ActionCode": "ORA_FOM_UPDATE_LINE", "OrderRevisionReasonCode": "ORA_CUST_REQUEST", "OrderRevisionComments": "Shipping C…
-
Dropship Order Lines stuck in Awaiting Shipping in OM after ASN createda dropship sales order is stuck in Awaiting Shipping status after an ASN was created against it. The following processes were ran with no results: Send Shipment Advice M… -
Selling business unit profit center at line level RedwoodSummary: Hi, I noticed that Selling profit center BU is not available anymore at line level in Redwood UI. I tried looking into Visual Builder Studio but could not find … -
GOP is recommending the substitute item from Rank 1 Whse rather than original item from Rank 2 WhseSummary: Original item has a cost and substitute item doesn't hold any cost. ATP rule has only onhand has considered supply. As you can see below, Whse NR1 has no stock …
-
Where to assign serial number for Entry at Sales order, work orderSummary: Hi Community Need help on below - @Shabbir M Tahasildar @Yann Consolin-Oracle @Lynn Warneka-Oracle @Adnan Siddiqui-Oracle@Shyam Patel @Thierry Lamote @Victor Ma…
-
Can we apply hold automatically based on Orchestration processSummary: Requirement is hold the sales order once it is submitted before going into schedule step. can we achieve this through custom orchestration process? Content (ple… -
How to create a salesperson which can be added in sales order?Summary: Hi Team, How to create a salesperson which can be added in sales order? I have a user and that user need to come in salescredit tab in sales order screen. Any r…
-
As per business request, we need to amend ship to address when SO line status ='Awaiting Billing'.As per business request, we need to amend ship to address when SO line status ='Awaiting Billing'.
-
Query on Implementing Customer Data Approval Workflow in Fusion ReceivablesWe have a requirement from the customer to enable an approval process during customer registration in Oracle Fusion Receivables. The requirement is as follows: one user …
-
KeyWord Search not working for Sales OrderSummary: Hi, Keyword search not working in Redwood UI for Sales Order. I have done setup in "Search View for Sales Orders" See below example for Source Order Number Also…
-
visual builder update sales order shipping methodwhich REST API that I can use to update sales order shipping method? I tried /fscmRestApi/resources/11.13.18.05/salesOrdersForOrderHub, and /fscmRestApi/resources/11.13.…
-
Unable to see deliver to location in sales order screenSummary: Hi Team, When we create a sales order, we have only bill to and ship to customer details. Business wants to have deliver to address to for sales order. Its like…
-
is it possible to update fulfillment line status for sales order using standalone soap web servicesWe are Not able to update the order line status using standalone SOAP wsdl Web services. is it possible?
-
Unable to see order lines EFF in redwoodHi! I’m trying to populate an EFF at the sales order line level, but I can’t see the EFF on the sales order line UI. Is there a way to enable it, or is there an alternat…
-
Unable to pass Custom Headers when calling REST API from Order Management ExtensionSummary: To address a business process, we are trying to call the InventoryReservations REST API (POST method) to create reservations (reserve "On Hand" quantity against…
-
Lead Times available at item level in planning specification for drop shipment procurement.Summary: Customer has requirement to utilize different "Lead times available at items level in planning specification for drop ship procurement". Considering following o…
-
How to prevent the application of Hold until order is Scheduled..?Summary: Have a user requirement where they'd like to prevent application of Hold on sales order until the order line has been Scheduled, or simply put if user tried to …
-
OM Extension:401 Unauthorized error while invoking webservice connectorSummary: I have registered a synchronous OIC integration with basic authentication in the Manage External Web Services Details task. Now I am trying to invoke this webse…
-
query to get shipment cutoff time of a sales order fulfillment linewe're trying to get shipment cutoff time of a SO Line , stuck with carrier id in MSC_INTERORG_SHIP_METHODS not matching with any of the carrier in hz_parties or wsh_carr…
-
JBO-25013: Too many objects match the primary key oracle.jbo.Key[300000066689474 ].. (DOO-2685874)Summary: We created an extension to retrieve the credit check flag from the customer account profile. In the setup, we have three records: two are deactivated and one is… -
The ESS Update or Close Sales order not closing the order which are partially closedSummary: We have scheduled the ESS 'Update or Close Sales order' however noticed it is not closing the headers which are partially closed. Business has scenario to close…
-
FUSION_APPS_PRC_SOA_APPID released credit hold on orderSummary: Hi Team Business has created an order and it went into credit check and a folder was created in AR. Before AR released the credit hold the hold was automaticall…
-
In 25D, is there a change in the Reservation Task of Orchestration ProcessWhile testing in version 25D for a non–back-to-back scenario, we observed that when the ordered quantity is less than the on-hand quantity and there is an error with res…
-
Can we add payment method in oracle cloud fusion order management like PayPal and apple paySummary: Can we add payment method in oracle order management like PayPal and apple pay Content (please ensure you mask any confidential information): Version (include t…
-
What is the configurations to achieve Transaction Types: Invoice and Credit Memo?Summary: Logic: If Order Type = AWS Sales Order, Selling Price =>0 then Transaction Type = Invoice If Order Type = AWS Sales Order, Selling Price
-
How can I mass update the defaulted in-transit timesSummary: We currently have defaulted in-transit times loaded into our Oracle Fusion environment, but they are causing excessive lead times. We need to update these in-tr…
-
when try to enable Ai of sales advisor it's give me contact to adminwhen try to enable Ai of sales advisor it's give me contact to admin and not able to get the data from AI
-
Configuration Set-up for Sales Order With Approved Sales Agreement/ContractSummary: I am trying to look for the configuration screenshot that clearly shows that Sales Orders can only be created from approved Sales Contracts / Agreements. Can so…
-
Not Able to create Coverage and Covered Item Relationship using Sales Order FBDISummary: a. We want to create Coverage and Covered Item Relationship while importing Sales Orders using FBDI. b. We found a place to enter covered item but not able to f…