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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Query SQL Data "Create Direct from Database"Summary Cloud- Query SQL Data "Create Direct from Database" - without limit of 200 RowsContent Hi All, In Cloud R13 there is one way to run SQL Query direct on the datab… -
Redwood: Cannot save Sales Orders Search View - No notification '' Search view updated"Summary: As per Whats New 25C, I remove the option default from Sales Order Lines Search View then under Filters, I select Show for attribute Order. Then I cannot Save n… -
ORA_DOO_RECOMPUTE_PROMISE_DATE Profile Option should not update SSDSummary: In Back to Back business flow, when supply documents dates (example Work Order Completion Date) gets changed, system is automatically updating the SSD in sales …
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Update Unit Price after shipmentSummary Can we update sales order line unit price after ship confirmation?Content For one of our customers, there are possibilities that the price of the product will no…
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Rest API to Get one/all configured item structureError 403 Forbidden while calling Rest API to get the configured item structure Trying to fetch the configured item structure using Rest API mentioned as per the documen…
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Parameter names with values does not appear on the custom ESS jobSummary: We've created a custom job mirroring the standard ESS process - Release Pause Tasks. The only change is that we have made the order field as a required field an… -
How to set default tax classification code in sales order linesHi, Please is there any solution for defaulting tax classification code in sales order lines, so if I create new sales order and add new sales order lines the tax classi…
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Auto generated sequence number for bill of lading before ship confirmHi, can we set sequence number for bill of lading will be auto generated before ship confirm, for example sequence number for bill of lading will be auto generated after…
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Pricing: how change pricing date sales order lineSummary: Based on the company's business needs, it is necessary to be able to change the pricing date of only one line. I have my price list with the following charges: …
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OM won't send project detailsSummary: Order management will process your sales order, but it won't send project details to procurement. Contact your order administrator for assistance. (DOO-2686081)… -
Drop Ship Purchase Orders to be created in Draft/Incomplete statusSummary: We need the Drop Ship POs to be created in draft for buyer to review, update and submit. It is observed the standard PO gets created and submitted for approval …
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How to pass SO line EFF to PR line DFF using Dropship service mappingSummary: Can someone please share the service mapping entities and algorithm to pass SO line EFF to PR line DFF for Dropship Content (please ensure you mask any confiden…
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WO Not getting Created for ATO Component(Option)of a Configured ItemSummary: WO Not getting Created for ATO Component(Option)of a Configured Item. Select an ATO Item (Say: Y) as an option while placing the order using CPQ for and model X…
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OM can't find a cross-referenceSummary: The request wasn't successful because order management can't find a cross-reference for attribute SUPPLIER_ID in system OPS Content (please ensure you mask any …
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Order Management Opt-in feature Locked . Unable to turn offSummary: Order Management Opt-in feature Locked . Unable to turn off. Any thoughts on how to unlock this? Not sure, why it is locked. Content (please ensure you mask any… -
Recover Errors ScheduleSummary: We have been running the Recover Errors ess process each hour (between 05:45am and 15:45am) where scope = Order Fulfillment Errors and believe this could cause …
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JBO-27023: Failed to validate all rows in a transaction.Summary: Sales Order locked in change pending status does not complete reservation or recover task. It is showing below error. JBO-27023: Failed to validate all rows in …
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how to get SSD/SAD on on-premise EBS Internal Sales Order from GOP cloud.Summary: We are into Hybrid (On-premise EBS - Supply planning Cloud), For ISO orders we wanted to understand the available solution options. ISO in EBS, is getting SSD/S… -
Order Stuck with revision ErrorSummary: Hi Team, Business created a order with 6 lines for the same item 5 lines not having any issue but for 6th some line some how bill to contact and bill to contact…
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Clarifications on Newly Introduced Credit Card Functionality in Oracle Order ManagementSummary: Hello Oracle Team, We are exploring the newly introduced credit card payment feature in Oracle Order Management and would like to request some clarifications on…
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Cannot select Enabled in seeded Sales Orders Search ViewAnyone has encountered this issue? Cannot deselect Default as it is greyed out and cannot select Enabled. Copying yields same results. I can enable the Copy but cannot e…
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unable to create salesorder for preproduction itemSummary: it is fairly common to ship resins to customer when it is in Pre-production status Therefore, changing the status of the item in Oracle to production while the …
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How to Join between OM and MSL for split line scenariosSummary: We need a develop a report with columns from Order management and Manage Shipment Lines. We referred Doc ID 2670574.1, but few split line scenarios are missing …
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Which privilege control access to adjustment typeSummary: On sales order form is there any privilege, data access set or policy which can control access to adjustment types? Version (include the version you are using, …
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How to display secondary UOM in sales order line columns?Summary: Can't find Secondary UOM in View Column Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable…
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approval rules by percentage regardless the manual adjustment typeSummary: I need a way to have approval rule that consider the discount pecentage - regardless the manual adjustment type user can enter dicount by amount or overide the … -
Sales Order Approval Based on Adjustment Type Override Discount PercentageWe have requirement to configure the sales order approval hierarchy based on price override percentage for example. We have a unit selling price of 239. When we apply an…
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Credit folder approved but sales order not progressing- We have credit check enabled after reservation and before shipping in the orchestration. - We do not have credit check at order submission. Business Use Case: - Custom…
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Can we highlight order lines where there is error for mismatch between order line and contract linesSummary: Can we highlight order lines where there is error in integration job for mismatch between order line and contract lines Content (please ensure you mask any conf…
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Item is not reserving in back to back buy process?Summary: When we initiate the back-to-back purchase process, the purchase order is created successfully and the items are received; however, an error appears during the …