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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
How can I set the Value to NULL when configuring a rule in Data Access Group for Sales Orders ?Summary: We want to restrict the creation and update of sales orders for specific order types. To achieve this, we configured Data Access Group for Sales Orders as shown…
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parent child work ordersSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Default Request TYpe on Sales ORder via OM extensionSummary: Can we have default Request Type on OM Header via extension? We could not find any relevant attribute to set this value. Regards, Harsha Content (required): Ver…
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Shipping instruction is not flowing on order lineSummary: When I create a sales order, the Shipping Instruction is automatically populated at the header level by an extension that fetches the value from the customer ma…
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How can I see the CTO and KIT item structure in redwood OM pageSummary: How can the CTO item structure be viewed on the Redwood Order Management Sales Order Line page? Although all CTO components are displayed on the Sales Order Lin…
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OM EFF's doesn't get passed to AR Invoice Line DFF'sSummary: I have followed this document ID FA: SCM: OM: How To: Pass Order Management EFF to Accounts Receivables DFF NON Global Segments - Service Mapping (Doc ID 244674…
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Is it possible to service map the Shipping DFF from OM EFFHi , we have requirement to send the OM EFF values to Shipping DFF fields. But currently we only see SRC_Attributes exposed in service mapping. Please let me know if thi… -
Overridden FlagSummary: When I create a revision for a sales order and add a new line, Oracle marks the newly added line as overridden. As a result, when I change the Requested Date at…
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Sales Order Import Errors following 24A releaseSummary: Following the 24A release we are seeing new errors getting produced when running the Import Sales Order processes. Content (please ensure you mask any confident…
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Is there a field in Order Management Extensions that stores the creation_mode attribute?Summary: We have received the following requirements from the customer: Restrict users from creating new sales orders through the UI. However, users should still be able…
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Incorrect Status shown on RMA lineSummary: We have customized the orchestration process to plan the RMA line in OTM before going to the 'Awaiting Receiving' status. The orchestration process is progressi…
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Another person is working on the records you are attempting to work on. Try again later.Summary: Hi, We are encountering an issue when users revise sales orders that have lines in "Awaiting Shipping" status. After a revision is submitted and any changes are…
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Question on Open Credit AuthorizationI am having a question on Customer Credit Limit. Available credit limit = Credit Limit of the Customer (set at account profile level) - total balance - sum of the open c…
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Unable to see Billing Set Columns in "Create Sales Orders (New)" Redwood UI?Summary: Unable to locate "Billing Set" in new Redwood UI: "Create Sales Orders (New)" We exposed all columns but could not find this column? Is there any setup required…
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Redwood : An index-related error is displayed on the Order Management screen.Summary: Our environment was upgraded to 26C in July. After accessing the Redwood UI Order Management page, we encountered the error shown in the attached screenshot. Th…
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Unable to find Manage Commercial ItemsSummary: Hi, We are enabling Redwood in OM and as part of the setup under "Redwood: Create and Manage Sales Orders", i am unable to find "Manage Commercial Items". I had…
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Can we edit a approval template which we used for RMA approval?Summary: Hi Team, we are having the RMA approvals for sales order. when notification gets trigger to approvers, he is unable to see the source order number and some info…
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Payment term is not getting null in algorithms.Summary: We have a requirement to send Negative charge line to AR with Credit as Billing transaction. And for this we need to pass blank value in Payment terms. This is … -
Pricing Strategy assignment is suddenly not working for few customersSummary: We have all the pricing setups defined - Customer Profile Class, Pricing Segment , Pricing List , Pricing Strategy and Strategy assignment. Price List and Prici… -
Items are not visible on sales order in Redwood UIHi I have enabled item level feature for order management but unable to see anything on landing page if I launch Indexed under configure application in Redwood UI. Could…
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How to automatically recover sales orders after on-hand inventory becomes availableSummary: Sales order line with status "Manual Reservaton Required", and the errror messsage is "A reservation wasn't created because the reservation quantity is more tha… -
Not getting any result for "salesOrdersForOrderHub" APISummary: Not getting any result for "salesOrdersForOrderHub" API Content (please ensure you mask any confidential information): Hi, We have noticed that for for a specif…
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sales order Approval RulesI am trying to enable new feature of Sales order approval through transaction console, where we can make sales order rule new redwood feature even after enabling offerin…
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Authentication Options for Fusion External Web Service IntegrationSummary: Fusion provides the ability to invoke external web services using the Manage External Interface Web Service Details feature. We have used this capability to cal…
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In OM Redwood UI , Transaction AttributesSummary: Redwood : ATO 26B Redwood Order Management - Configure action missing for ATO Model Classic UI displays Configure and launches configurator and we are able to e…
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Split SO Lines do not trigger OTM Planning orchestration after partial fulfillmentSummary: We are facing an issue with OTM planning orchestration in oracle fusion order management. Issue Description: Our orchestration process includes OTM Planning ste…
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Order management can't pause the sales order.Summary: Few non shippable lines going on error with pause rule. However the Recover Error will push the order line further. However, majority of the lines going into th…
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can system send email notification to users if sales orders get error after submissionSummary: orchestration stops at scheduling or shipment sometimes because of 1，sourcing rule is not configured 2，shipping method is invalid， etc. can system send email…
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Ship to Customer via Distribution CenterSummary: Here are the business case Let us assume as follows: Customer Store 1 (Fulfilled by Distribution Center 1, currently defined as customer too ) Customer Store 2 …
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Rebuild Sales Order Line indexes is triggering "Rebuild Product Management Applications Indexes"Summary: We are attempting to enable Redwood for Order Management and one of the first steps to perform is to rebuild indexes for Sales Order and Sales Order Lines objec…