To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
-
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
-
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the…
-
Unleash the Power of Order Management: Introducing Redwood, Your Ultimate Upgrade!Attention all Oracle Fusion Order Management users! We are thrilled to introduce the next evolution of our platform - Order Management Redwood! Get ready to transform yo…
-
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ…
-
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat…
-
Procure from Supplier if onhand is not present in Org. How GOP should be setup.Summary: Procure from Supplier if onhand is not present in Org. How GOP should be setup. Content (please ensure you mask any confidential information): Requirement is as…
-
Unable to update Address of a OrganizationSummary: We have a requirement to update the address of a customer. Under Accounts Receivables —> Manage Customers ,iam able to search for the Organisation can see the R…
-
GOP Considering Reserved Supply in Review Supply Availability Instead of Triggering RequisitionSummary: Hello Experts, I am facing the below scenario and would like your guidance: For Customer A, a sales order was booked for 22 quantities and moved to Awaiting Shi…
-
Custom Orchestration Process - Skip Ship confirm: Bill after Pick ReleasingSummary We would like to create a custom orchestration process where billing is triggered after Pick Releasing to StageContent We would like to create a custom orchestra…
-
Redwood Order Header Additional Details screen, Need to set default Context ValueSummary: Redwood Order Header Additional Details screen, At Additional Order Information Header Level eff, Need to select the Content Group, if though we have only one v…
-
How to shorten discount description sent from Order Management to ARSummary: We have many discounts that are based on Matrix Rules, and when those discounts are added to an order line, we see descriptions that might look something like t…
-
Is it possible to update order fulfillment line EFFs if the line is closed WITHOUT creating revisionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
You must enter the Conversion Rate Type attribute -Error while creating Back to Back BuyHi All, There is a error that is coming up when creating the back to back Buy sales order. Currency conversion daily rates had been already defined but still there is an…
-
Need to Access Province (Customer Site Address Attribute) in OM Orchestration Pause RulesHi Team, We have a business requirement to create a pause rule in Oracle Fusion Order Management to hold invoicing until a receipt number is populated, but only for orde…
-
How the consumed Qty and Consumed Date is derived in 'Review Supply Availability' in GOPHow the consumed quantities and Consumed Date are derived in 'Review Supply Availability' in GOP. There is a sales order demand on Sept/09/225 with Qty = -5 There is a s…
-
API to fetch CREREQID (CREATREQUESTID)At present, we are using BIP Reports to retrieve the crereqid (CreateRequestID). We need assistance in understanding how to fetch the crereqid using an API. We are looki…
-
My assessable value is not updating on manual adjustmentSummary: My assessable value is not updating on manual adjustment. Content (please ensure you mask any confidential information): My tax is calculating based on assessab…
-
MSP_ENABLE_GOP_WITH_NEW_ARCHSummary: I have few questions around this profile on HVGOP Is this profile mandatory setup for HVGOP along with other mentioned opt in config? What if it is not set to Y…
-
Inconsistent GOP availability outcomesSummary: Hi Experts, We are facing an issue where we are unable to explain the GOP availability outcomes. Below is the scenario We have 105 on shelf We have currently 5 …
-
How to see the origional scheduled ship date, before overridingSummary: Sales order can be rescheduled do to delays in various parts of the supply chain. If a customer care representive needs to change the scheduled ship date on the…
-
Can we execute Schedule Step in Orchestration after Hold is ReleasedSummary: Hi We have custom rules for applying hold depending on Warehouse. So after "Schedule" step in orchestration we call custom Web service to apply the hold dependi…
-
How to Freight Term Line level Field mandatory on sales order in FusionSummary: How to Freight Term Line level Field mandatory on sales order in Fusion Content (please ensure you mask any confidential information): Version (include the vers…
-
25B-New privilege added in Oracle Fusion Order Management Cloud Service after upgrade to 25BAs part of upgrade 25B, we have observed that the following new privileges have been added to respective roles: Privilege "View Trading Community Person (HZ_VIEW_TRADING…
-
Need to read hz_cust_Accounts attribute column value through ExtensionSummary: Do we have any publicflex VO which will be used to read attibute1 column value from hz_cust_accounts table through extension Content (required): Version (includ…
-
How to set the line status in the Orchestration Pause ruleSummary: We have a scenario where we want to first the step of the orchestration to be a Pause with manual release only. The sales orders get created with all lines in 1…
-
Custom_OrderFulfillmentGenericProcess-Schedule step fails with exceptionSummary: We customized the OrderFulfillmentGenericProcess Orchestration with Pause step and line selection criteria based on order type, when sales order submitted below…
-
Oracle GOP is substituting item even when the original item has enough on-handSummary: We are running into a scenario where item A is related to Item B and both items have enough on-hand. However, when order is created, GOP is almost always substi…
-
Why Collection Job Set sometimes did not fetch the most recent data in the on-hand inventorySummary: Hello Oracle Team, Our client is experiencing a sales order is not started to progress to Schedule status because the system is did not fetch the available on-h…
-
Business event in OM is triggering multiple event in OICSummary: We created a business trigger to capture changes in scheduled arrival date and scheduled ship date in sales order. But the issue is that it is triggering multip…
-
Impact of using new rate plan for subscription -non usage based items and fulfillment in OM-SMCSummary: What will be the impact for Subscription items if in fusion order management , Prices are captured referenced to new rate plan comparing to recurring sale price…
-
How to get revision number from OM to CPQSummary: Whenever we create a new revision from CPQ to OM, the revision number is displayed in the header in OM. When we click the 'GetOrderDetails' button, that revisio…
-
GOP is not considering the onhand gives wrong SSD25C Release GOP is not considering the onhand gives wrong SSD Requested Date: Aug/29/25 Onhand Qty = 7 ATP Time Fence = 5 days. GOP is not considering the onhand qty; yo…
-
Error Message when Creating Referenced and Unreferenced Credit Only Order in RedwoodSummary: When creating either referenced or unreferenced Credit Only Order in Redwood, user cannot proceed because of this order alert upon submission "The sales order c…
-
Inventory lock in GOPSummary: Hi Experts, We are planning to release 1000 order lines for the same item in one REST API request before scheduling step. Few order lines got scheduled successf…
-
End‑to‑end throughput of at least 2 million order lines per daySummary: Is this performance benchmark achievable through Oracle Order management Cloud HVOP i.e. End‑to‑end throughput of at least 2 million order lines per day? Conten…