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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Charge lines (Coverage items) failing dropship flow in Sales OrderHi, we have coverage items as Additional Charges. For dropship scenarios, when charges are added along with the item line, the following error comes up: Error - The UOM …
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Bring consistency in defaulting Ship-To address while creating sales ordersSummary: Is there any configuration available in the system to bring standardization in defaulting ship to address while creating sales order. Currently the ship to site…
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Create Quotation and order from quotation without CPQSummary: Customer has bought license for fusion order management cloud service but need to implement below requirements 1) Ability to upload customer quotation informati…
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Getting error in Back to Back ProcessSummary: The supply request failed because Global Order Promising didn't create a supply recommendation. For details about how to fix this problem, see the Troubleshoot …
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How to get order details from the charts on OM Redwood page?Summary: We have created a visualization chart on the Order management Redwood page. Now when we click on the charts on the classic page, we are able to see the details …
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Customer is looking for notifications to the project manager based on the project on the SO.Summary: Customer is looking for notifications to the project manager based on the project on the SO. Content (please ensure you mask any confidential information): It i…
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GOP is not honoring the Allocation percent in the Sourcing Rule for Buy/ Transfer FromSummary: We have defined the ATP Rule based on the Supply Chain Availability Search, Profitable to Promise- Y. We have defined Global Sourcing Rule with two sources as b… -
Example orchestration pause rule based on SO line EFF being NULL / not NULLHi, Can anybody provide the exact Pause and Release rule for a custom pause process based on a SO Line Flexfield (EFF) being populated? The business requirement is to pa…
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How to add new search parameter in order management search UISummary: How to add new search parameter in order management search UI Content (please ensure you mask any confidential information): Version (include the version you ar…
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Apply Automatic Hold On Every Sales order once its submitted for ProcessingSummary: We have a requirement where we want to apply automatic hold on all the Orders of a specific business unit, After it is submitted for processing and order status…
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Adding subinevntory through Create Revision not workingSummary: When i try to create a revision and add a subinventory for a sales order and submit it, it does not show in the order line. Content (please ensure you mask any …
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Pricing Strategy Not Determined Error During Sales Order FBDI with Manual Price AdjustmentsSummary: Pricing Strategy Not Determined Error During Sales Order FBDI with Manual Price Adjustments Content (please ensure you mask any confidential information): We ar… -
Unable to Invoice Recurring Invoices for the orders converted through FBDISummary: Unable to Invoice Recurring Invoices for the orders converted through FBDI "The supplied unit of measure and the primary unit of measure of your system item mus… -
Is there any option to import Inventory DFF value to AR invoice Line DFFSummary: Hi team, Is there any option to import Inventory DFF value to AR invoice Line DFF? Content (please ensure you mask any confidential information): Required infor…
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AR Invoice is failed to create when SO with +ve & -ve linesSummary: We are trying to create an AR Invoice for the sales order with two sales order lines, and one order line with shippable item with positive amount and other orde… -
Integration Flow for Project-Based Sales Orders (Service Items)Hi everyone, I am looking for clarity on the standard integration flow between Order Management (OM) and Projects (PPM) for Service Items (non-shippable). Specifically, …
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Is there a REST API used to submit the Sales order in DRAFT Status instead of doing it manuallySummary: A requirement is needed to Submit the Sales Order in bulk which are imported by legacy system, is there any REST API or any other alternative options used to Su… -
Return Orders against Sales Orders having Advance Payments (Redwood feature 25C)Summary: Return Orders against Sales Orders having Advance Payments (Redwood feature 25C) Content (please ensure you mask any confidential information): Oracle introduce…
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REST API to get/fetch fulfillment lines matching criteria like item, fulfillment line level detailsSummary: REST API to get/fetch fulfillment lines matching criteria like item, fulfillment line level details Content (please ensure you mask any confidential information…
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Issue while creating Sales Order with subscription items through FBDI, having Freeze flag as 'Y'Summary: We have to create Sales Order through FBDI file, for subscription enabled item. i.e. subscription contract dates are required to create the order. We are able t…
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Event Details To Capture Order Revision SubmissionSummary: We have a requirement like whenever order revision is submitted(by updating line qty/adding new line/delete exisisting line/po number update on header details) …
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How to populate Coverage and Covered Items in SourceOrderImport FBDI Template?Summary: How to populate Coverage and Covered Items in SourceOrderImport FBDI Template with Pricing Freeze = Y; Tax Freeze = N Error message: "ERROR, LINE, 3, 3, The dur…
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How to mass update multiple Sales Order EFF attributes through UISummary: How to mass update multiple Sales Order EFF attributes through UI Content (please ensure you mask any confidential information): We are looking for a capability…
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Primary ship to site is not defaulting in sales orderHi Team, I have gone through few community post that defaulting primary ship to site in the sales order is the enhancement request. May I know In what basis system is br…
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how to use user based currency conversion rate in oracle fusion in sales order.Summary: In my project, client wants to give the currency conversion rate and based on that input sales order price should get calculated. We are creating these orders v…
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Sales Order Lines information is not visible in Redwood all of suddenSummary: Hi Experts, We have followed the setups as per "Redwood: Search and Apply Actions on Multiple Sales Orders" and "Redwood: Create and Manage Sales Orders" and al…
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Validate Serial Number During RMA Receiving (Sales Order Return)Hello Team, I’m working on an RMA (Sales Order Return) scenario for serial-controlled items in Oracle Fusion and need to validate only the serial numbers that were shipp…
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Sales Order Stuck in "Shipped" StatusSummary: We have encountered an issue with one of our sales orders, which is currently stuck in the "Shipped" status, even though the associated shipment line status has…
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Return Order AI AgentI’m trying to configure the Generative AI Agent by following the steps in this guide: https://docs.oracle.com/en/cloud/saas/readiness/scm/25c/order25c/25C-order-mgmt-wn-…
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Sales Order Redwood Page customization using VBCSSummary: Sales Order Redwood Page customization using VBCS Content (please ensure you mask any confidential information): We are planning to customize Sales Order Redwoo…