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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Does the Update or Close Sales Orders ESS process close Internal Sales Orders?Summary: Does the Update or Close Sales Orders ESS process support closing Internal Sales Orders? If yes, are there any specific parameters, profile options, or configur…
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the credit note not created because of mismatch between invoice line price and return line priceSummary: Content (please ensure you mask any confidential information): We have a business scenario in Oracle Fusion Order Management / Receivables where a customer may …
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Error while creating Drop ship orderSummary: Getting below errors for Drop ship orders The value of the attribute Category isn't valid. The item isn't valid. Verify that the item is defined in the item mas…
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Dropship product that are assigned to Multiple inventory organizations within same Business unitSummary Dropship product that are assigned to Multiple inventory organizations within same Business unitContent Our business unit has two inventory orgs. (IO1 and IO2) t…
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Issue with Dropship Requisition creationSummary: Error : A value is must for the Price attribute. For master items, you must provide a price when there's no list price defined for the item in Product Informati… -
How to Hide Fields on Additional Order Details in Redwood Sales orderSummary: How to hide fields on Additional Order Details in Redwood Sales order? Nav: Create Sales Order(New)→ Additional Order Details Content (please ensure you mask an…
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Charge lines (Coverage items) failing dropship flow in Sales OrderHi, we have coverage items as Additional Charges. For dropship scenarios, when charges are added along with the item line, the following error comes up: Error - The UOM …
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Pause is not releasing automatically when actual delivery date is updatedSummary: Hi @Shyam Patel we have a requirement that - AR Invoice needs to be created Incase of "Actual Delivery Date" is populating at SO line level. For this we have cu…
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How to default currency conversion rate type on sales order?Summary: Our client is using USD as functional currency. Some of the customers are from Canada & for them, price lists defined with CAD. Currently, while creating sales …
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Redwood 26C: An index-related error is displayed on the Order Management screen.Summary: Our environment was upgraded to 26C in July. After accessing the Redwood UI Order Management page, we encountered the error shown in the attached screenshot. Th…
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How to manually Amend Subscription Sales Orders in Oracle Fusion Order Management?We need to understand the capabilities and standard business process steps for amending subscription-linked sales orders manually within the Oracle Fusion Order Manageme…
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Sales order for subscription enabled PTO itemSummary: We want to create a sales order for subscription enabled PTO item from payload (REST API). However the request fails when the Freeze Price flag is set as True. …
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Redwood: Sales order header amount is not updated when line is canceledSummary: In Redwood Sales order header amount is not updated when line is canceled. Ex: If a sales order has 2 lines with line 1 as 300 and line 2 as 100 .Total SO heade…
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Item Quantity column missing in Redwood Sales order lines search pageSummary: The item qty is not visible in the Sales order line Search page in Redwood ,how to get this column here. Content (please ensure you mask any confidential inform…
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Blanket Purchase Agreement Redwood does not show Items, Only Classic BPA show list of itemsSummary: ESS Job Run below was done already. Also tried to enable "Search for Master Items Using Multiple Item Attributes When Creating Purchasing Documents." in Procure…
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How to release a Pause task in redwood Sales order creation pageSummary: In Redwood iam not seeing any option to release a Pause task at the Orchestration process page after submit, The option is available onlu in Sales order line se…
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OM Business Events are not triggering unless there is a revisionSummary: We have enabled most of the business events but we see an issue, unless there is an revision on an order, business event is not firing to OIC layer. Is this exp… -
How can I recover an errored order in order management redwood UI.Summary: How can I recover an errored order in order management redwood UI as the recover button is not available that was there in the classic UI. Content (please ensur…
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All Inbound 850s failing due to Mismatched Message Standard Received in CMKSummary: As of yesterday, all Inbound 850s are failing in Collaborative Messaging Framework (i.e., CMK). Content (please ensure you mask any confidential information): T…
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Default Currency Conversion Type when SO currency is other than USD using OM ExtensionSummary: HI Functional Currency is USD. When sales order is enter using currency other than USD then 'Corporate Currency'. Pre-transformation rule is not available for c… -
Need Progressive or Milestone payment option for Order ManagementSummary: Our customer needs progressive payment option or milestone payment like we have for Purchase Orders. Currently customer is doing it manually by creating invoice…
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Price Freeze, cand edit the order lines price or amountSummary: When the sales order is created from CPQ (Converting Quote to Sales Order), the prices are in freeze mode, and no pricing strategy is defaulted in the system. T…
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Redwood Sales Orders and lines Default data is blankSummary: Dear Experts, We are observing a peculiar situation with Redwood OM page where none of the Sales order Information is available, either in Sales Order tab or Sa…
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Redwood Release Pause TaskSummary: Hi, Do we have available in Redwood the release pause task? I saw in 26B we will finally have the order line orchestration process. Will it be available there? … -
How to route Subscription Amendment Orders into the original Revenue Contract"Hi team, Currently, when we create an initial Sales Order for a Subscription, a new Revenue Contract is generated automatically. However, when we later amend that subsc…
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Intercompany Internal transfer returnsSummary: Customer is using internal transfers with intercompany invoicing enabled using financial orchestration flows. My question is regarding returns of the internal t…
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Orchestration process name in FBDISummary: Hi, Has anyone tried to pass Orchestration process name in FBDI? This should improve performance when loading orders through FBDI. However we are seeing that pa…
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Can we convert back to back transfer order to sales order using the TO>SO enrichment ruleSummary: Can we convert back to back transfer order to sales order using the TO>SO enrichment rule? We are able to convert standard sales order to sales order but unable…
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Getting error in Back to Back ProcessSummary: The supply request failed because Global Order Promising didn't create a supply recommendation. For details about how to fix this problem, see the Troubleshoot …
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Trying to understand cmk setup / config for PO outbound 850Summary: We have a requirement to add information to our outbound 850 PO EDI. We know that xml is generated and processed through AIC that goes to our provider, however …