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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Country name is not displaying in the ship to address in sales orderSummary: We have issue with customer ship to address as country name(Romania) is not displaying full name in sales order creation time., Its displaying country name as '…
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Example of Order Management Extension to manage item orderabilitySummary: I need to prevent some items/categories to be ordered for some customers at sales order entry/import item orderability is on roadmap… but does anyone has an exa… -
Not able to create Shipping Instructions For Sales Order Using REST APIWe are trying to leverage the below REST API to pass shipping instructions at the SO header level and receiving the error "Invalid Attribute(400) /fscmRestApi/resources/…
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Nonshipable item getting actual date as order creation date instead of current date.Summary: How to update the current date in the Actual Ship Date box for a Non-Shippable item after manually releasing the Pause on an older sales order date? After manua…
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How to default GL date as Actual ship date of Shippable Item to Non shippable ItemSummary: How to default GL date as Actual ship date of Shippable Item to Non shippable Item Content (please ensure you mask any confidential information): Version (inclu…
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Why the sale order not able to submit draftSummary: SO# 33662 and was not able to submit the draft for processing due to this error in Oracle ERP. We discarded the draft multiple times, recreating the allocation …
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26B- Import Product Model Item imports Option Classes but not Option Items into Configurator ModelHello Oracle Community, We're implementing a basic Configure-to-Order (ATO) model using Oracle Fusion SCM 26B (Classic Configurator Modeling) and are encountering an iss…
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Redwood Order Header Additional Details screen, Need to set default Context ValueSummary: Redwood Order Header Additional Details screen, At Additional Order Information Header Level eff, Need to select the Content Group, if though we have only one v…
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GOP is considering Soft Reservation Against Sales Order for Back to back Make FlowSummary: Hello Experts, We have scenarios where GOP suggest On-Hand for Back to Back Make scenario but there is On-hand which is soft reserved against other sales order …
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No valid resource is associated with party ID 300000003073577.Summary: Facing this error after shipping line status is interfaced but error out on shipped status on order window Content (please ensure you mask any confidential info…
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Unable to Enter /Update Shipment set in Redwood Sales order pageSummary: In Redwood create Sales order page while entering the line details unable to enter any value or select in the Shipment set column, In Update lines the column is…
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Oracle Fusion - Order Management Security by Order TypeHi all, we have created a new Role with Data Security Policy called 'Access the sales orders for order hub for table DOO_HEADERS_ALL for all users who are authorized to … -
Freight as Freight - Zero amount line in AR InvoiceSummary: We have defined Freight Item, defined the sales price as 0 in price list and defaulting freight charge using shipping charge rule. As per expectation we are get… -
Can we control subscription creation in DRAFT status from OM?Summary: The subscription created from OM orchestration is created in ‘ACTIVE’ status. We want to check if this can be controlled somewhere from Order Management to crea…
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How to configure sales order unit price at four decimal placesSummary: How do you configure Order Management to use four decimal unit pricing? The AutoInvoice process is rounding to zero (0) when the unit price is set below 1/2 cen…
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Create custom branching rule in orchestrationSummary: The requirement is to introduce two fulfillment branches post-shipment based on whether the customer accepts or rejects the goods. Accordingly, we have configur… -
Implementing Fulfilment set in FusionSummary: Hi We have a requirement where We need to implement Fulfilment set Functionality we have in EBS in Fusion. We are using pause-Release rule. The requirement is t…
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if the autoinvoice line got stuck with an error for sales order and status of the SO is awaiting bilSummary: if the autoinvoice line got stuck with an error for sales order and status of the SO is awaiting billing. if we delete the line in AR interface how that is goin…
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Permanent solution for orders getting stuck in Awaiting Shipping status but progressing after ESSSummary: Lately many orders are getting stuck in "Awaiting Shipping" Status and we have to manually progress them by running the ESS "Send Shipment Advice". Is there any…
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What will be the setup to make Min-Max Planning a schedule delivery dates only on Wednesdays?Summary: What is the correct Oracle setup or configuration to make Min-Max Planning generate requested delivery dates only on Wednesdays? Please refer on below business …
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How to update Sales Order lines status from Awaiting Billing to othersSummary: In my current project, there were few Orders that were migrated incorrectly with BO (Bill Only) lines which resulted in Awaiting Billing Status. These Orders we…
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Payment term to the sales order lines is not defaulted from sales order headerSummary: Payment terms from customer account gets defaulted to sales order header but at the same time its not defaulted at the sales order line level.Is there any addit…
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Is there a way to automate lot selection in this orchestration-DOO_InventoryTransactionProcessSummary: Is there a way to automate lot selection in this orchestration-DOO_InventoryTransactionProcess during order import. System can select lot on criteria like FiFO/…
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THE VALUE **** GIVEN FOR ATTRIBUTE BILL-TO CUSTOMER WHICH IS DEPENDENT ON ATTRIBUTE BILL-TO CONTACTSummary: THE VALUE **** GIVEN FOR ATTRIBUTE BILL-TO CUSTOMER WHICH IS DEPENDENT ON ATTRIBUTE BILL-TO CONTACT WITH VALUE YYY IS INVALID. WHAT IS ROOT CAUSE FOR THIS ERROR…
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Sales Order Assistant (Single Agent) AI agent not coming after 25D releaseSummary: Under AI Agent Studio, only 'Sales Order Assistant' is showing and Oracle recommends to not use Sales Order Assistant agent for this release and use 'Sales Orde…
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line stuck in shipped and orchestration is not progressing furtherSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Pause during revision is not working while its working during order creationSummary: Pause rule: Between SCHEDULE and SHIPPING Condition: If difference between Request Ship Date and Schedule Ship Date is more than 1 day, PAUSE the line. If the d…
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Bills of Resource is not getting generated for some FG itemsSummary: Bills of Resource is not getting generated for some FG items FG item has the structure, WD. Content (please ensure you mask any confidential information): Versi…
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How to join sales order fulfillment lines to warehouse shipping linesSummary: Hi, I require a way to query and join sales order fulfillment lines to shipping lines particularly for split lines. Content (required): For example, the below s…
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How to link wsh_delivery_details table with doo_fulfill_lines_allSummary: what is correct join between wsh_delivery_details table and doo_fulfill_lines_all Content (required): I have one order line with 3 fulfillment lines. Select dfl…