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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Unable to view Agent in Guided JourneySummary: When we are configuring Guided Journey and select RAG agent, there are no agent details appearing in drop down. But when we select workflow agent, agent details…
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How to Add Additional Fields in Manage Sales Orders Redwood Search PageSummary: Hello, We are using the Redwood UI for Manage Sales Orders in Oracle Fusion. I would like to add additional fields to the search page — for example, the Price L…
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How to enable Sub inventory field in the Order lines in OM Cloud?Summary: We would like to enable a sub inventory field in the OM line level so that users can enter the sub inventory from where the products can be reserved and picked …
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Table with sales orders in errorSummary: Looking for the tables where it is whether a sales order is in error. And what that error is. Content (please ensure you mask any confidential information): I w…
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Whether a subscription item should be Asset trackedSummary: Is it required or common practice for subscription items to be asset tracked (Install Base-enabled) ? We are seeking clarification on whether asset tracking is …
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I have a requirement to source quantities to my Sale Order from a warehouse which is in a sperate LEHello Experts, I have the following requirement that needs to perform in Oracle Fusion Order Management. LE1 - Warehouse A LE2 - Warehouse B I will create a Sales Order …
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Order managementDear Oracle expert, Let me send one question, relating Order Management functionality issue as the following. In case, sales admin enters "Customer" and "Bill-to custome…
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Unable to create SaleOrder for NonUsage Subscription item with rateplan without charge block restAPISummary: For Usage Subscription based items we have created rate plan and by just putting Rateplanid in the JSON payload ( without keeping Charges block) we are able to …
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not able to get item with special character (+) using itemsV2 rest APISummary: We are not able to get the UOM code using below Rest API for item SV-CVUS-UNITP-ENT+3 as it has special character + , issue is there in production but sharing D…
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How to fetch customer Account site Default Shipment DFF value to Shipping method seeded field.Summary: We are creating Default shipping method DFF on Customer site level and we need this field value fetch on shipping method seeded field Can you suggest any OM Ext…
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return order AI assistant not working as expectedSummary: While duplicating sales order return assistant template getting error at debug. Can someone please help with it. unable to find the roles the FAI_VIEW_AI_AGENT_…
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SCM: Reservation against sales order quantity is incorrectly doneSummary: We really need some clarification on how Fusion is allocating available stock. Below is a real-life scenario for one customer. Let’s assume that we have zero in… -
How to un-reserve inventory from a sales order and reserve it against another sales orderSummary: How to un-reserve inventory from a sales order and reserve it against another sales order without manual intervention Content (required) Scenario Inventory if 5…
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OM: Manage Order Search Results to Include Additional Header EFF ColumnsSummary: We have a requirement to Show the Header Additional EFF columns on Manage Order Search Results. Currently we are able to add the EFF fields to Search Area and a…
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Primary ship to site is not defaulting in sales orderHi Team, I have gone through few community post that defaulting primary ship to site in the sales order is the enhancement request. May I know In what basis system is br…
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Unexpected Behavior of Item`s Lead Time in GOP simulationSummary: GOP is not considering the Post Processing Lead Time of Manufacturing BU after adding Processing Time to the Transferring BU. Content (please ensure you mask an…
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why shipment number is generating with *Summary: why shipment number is generating with * why shipment number is generating with * Content (please ensure you mask any confidential information): why shipment nu…
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How to restrict updation of component item scheduled ship and arrival date when we are changing dateSummary: How to restrict updation of component item scheduled ship and arrival date when we are changing date Content (please ensure you mask any confidential informatio…
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Updating an EFF on sales order header using API creating a new revisionSummary: Updating an EFF on sales order header using API creating a new revision Content (please ensure you mask any confidential information): Hi, I am updating a EFF o…
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Can we update EFF values on a closed orders?Summary: We usually populate some EFF values on Sales orders which are being used for revenue calculations in revenue management. The users somehow made a mistake of not…
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Cancel dropship sales order lines for orders that are over 90% fulfilled, without triggering emailWe have a requirement to cancel existing dropship sales order lines that have been fulfilled beyond 90%, while ensuring that no email notifications are sent to the suppl…
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How can we obtain the current Task Type of Sales Order line using SQL QueryHello, We are updating EFF of a Sales Order Line using OrderFulfillmentResponseService. Sales Order Lines can be in different status during the following update. We need…
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Not able to update Sales Order EFF when line status is Waiting Status without revision through SOAPSummary: Hi Team, we are trying to update sales order line EFF through SOAP API without revision and API works perfctly fine when line status is not in paused status. Bu…
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Error in updating the Sales order lines EFF to avoid revision creationSummary: We are trying to update the Sales order lines EFF to avoid revision creation. Using OrderFulfillmentResponseService, but getting below error. You must provide a…
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Unable to automatically release the pause based on the line EFF valuesSummary: We have a business requirement where all the Fulfilment lines should go for Pause by default after the shipment. After that, based on the Line EFF values, syste…
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Business event is not triggering for Awaiting billing statusSummary: Hi Team, We Want to raise a Business event in OIC when SO line reach Awaiting billing Status. We have enabled "Fulfillment Line Status Update" in task : Manage …
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Hold to prevent Ship Confirm but not Pick Confirm for a Sales OrderSummary: We want to have a 'quality inspection' after Pick Confirm, but before Ship Confirm of a Sales Order. Content (please ensure you mask any confidential informatio…
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How to enable Manual Reservation and disable Auto Reservations from the DOO_ShipOrderGenericProcessSummary Customized DOO created and need to remove automatic reservation step and add there Manual Reservation after Order Booking stepContent We have a requirement to di… -
End‑to‑end throughput of at least 2 million order lines per daySummary: Is this performance benchmark achievable through Oracle Order management Cloud HVOP i.e. End‑to‑end throughput of at least 2 million order lines per day? Conten… -
How to define first responder wins approval workflow in Order management ApprovalsSummary: Hello, We have requirement one requirement in order management . We want to create Approval Group but It should be first responder wins. Whomsoever Approve the …