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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Sales Order GOP - Allow SplitsSummary: Dear Experts 25A On Sales Order, we have 'Allow Partial Shipment of Lines' as Yes on header and line. When I do Actions > Switch to Fulfillment View > Check Ava… -
where allow partial shipments setup will be done in OM cloudSummary: we need to know how partial shipment functionality will work for finished goods and kit items, please note business using GOP IF allow partial shipment is yes ,…
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Retrieving EFF information via SalesOrderForOrderHub of a SalesOrder created in Oracle CloudSummary: As part of sales order creation customer is using deprecated soap-call to collect existing SalesOrder-details in case of update call. Currently using ERP Cloud …
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How to split the bill only line which is at pause taskSummary: We have bill only line which has only two tasks Pause and Invoice. We have requirement to split this line when it is waiting stage. When are aware that for ship…
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How to change the default ship-to address when creating sales order in FusionI got information that in Fusion after choosing BU and customer when creating sales order, the default ship-to address would be the site firstly added with ship-to purpo…
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Does Demand type=Fulfillment lines in ATP rules include demand from transfer order in source org?Summary: Transfer order not routed through order management also create demand and shipment lines in source organization on schedule ship date (Required delivery date - …
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Which PVO to use in OM extension to fetch values from Item CategorySummary: Content (required): Need to capture catalogue/ category from categories for an item through extension Version (include the version you are using, if applicable)…
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How to Send Notification to Sales Person on Sales Order in FusionSummary: We are currently importing Sales Orders from CPQ using a User ID (XYZ). Our new requirement is to send Sales Order approval requests directly to the Sales Perso…
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Please provide the Underlying table/tables for Manage Order Management Parameters tasks.We need the Underlying table/tables for Manage Order Management Parameters tasks. We are merging multiple business units and need to access the table to get the data so …
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Can we modify attachments in sales order without creating a revision in redwood or classic UISummary: Can we modify attachments in sales order without creating a revision in redwood or classic UI Content (please ensure you mask any confidential information): Ver…
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GOP - ATP RuleSummary: Business wanted On-Hand and In-Transit supplies to be considered by GOP engine or even Backlog management engine when orders are scheduled. However, We noticed …
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Unable to cancel TO LineSummary: We are unable to cancel the Transfer order line, after cancellation line status still shows as Awaiting shipping for SO and TO. Please let us know if we are mis…
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Actual Fulfillment Date not populated for Kit/PTO ModelSummary: Along the lines of the 25B Feature - Update Fulfillment Date According to Completion Step, we have set a Pause Step in the Orchestration (after shipment) as the…
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Original Order Reference hyperlink in RMA not working in Redwood UISummary: Hi, When opening RMA in Redwood UI and you click hyperlink for Original Order Reference it does not work. Is this a bug or known issue and some missing setup? @… -
The request to price the sales order couldn't be completed. Contact your help desk.Summary: Hello, I am getting the error: The request to price the sales order couldn't be completed. Contact your help desk. But the price is derived correctly in the sal…
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Number of lines in sales order view page in Redwood OMSummary: Hi, We have a requirement to create sales order with more than 50 lines in Redwood UI but after entering 50 lines observed that the page response is extremely s…
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Custom_OrderFulfillmentGenericProcess-Schedule step fails with exceptionSummary: We customized the OrderFulfillmentGenericProcess Orchestration with Pause step and line selection criteria based on order type, when sales order submitted below… -
Order & Ship from specific sub inventorySummary: Hey All, we have a requirement where Order type( For specific Customer) should only be shipped from a specific sub-inventory. No other orders should be allowed … -
Getting error after confirming the shipments in order management.Order management can't process the request from receiving because the {VALUE} value in the {ATTR} attribute isn't valid. Details: Make sure the value works correctly for…
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How to setup order orchestration rules in EST instead of UTC?Summary: I have created a pause step in my orchestration to release automatically at 8:30PM EST every night. Order orchestrations are setup in UTC so there is a time con…
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Default Timestamp 00:00 when override SAD or SSD in RedwoodSummary: Hi, When you manually update in Sales Order Line SAD or SSD in Redwood screen the timestamp gets defaulted to 00:00. This is a bit confusing specially when work…
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EFF based pause rule where it automatically releases when the entered date in EFF matches sysdateSummary: Business have a requirement where we need an orchestration having EFF and Pause rule within it, so that when the date is entered in the EFF, pause should be rel…
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Redwood pages: Saved Searches not working?Summary: In Sales Orders page, I selected columns and created a Saved Search. When I leave page and come back and apply Saved Search, the list of columns is back to defa… -
Discrepancy in OM Extension warning messages between Redwood and Classic UIsSummary: We have lots of warning messages defined in OM groovy extensions. They show normally in classic UI, while in Redwood it is returning "The XXEXTENSIONNAMEXX exte… -
Sales Orders Stuck in "Approval Pending" / Lines "Not Started" Without Matching Any Approval ruleSince Wednesday, May 6, 2026, approximately 70% of Sales Orders created in Oracle Fusion Order Management enter the header status "Approval Pending" with lines remaining…
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We need to filter Customer LOV based on Business unit in order managementSummary: In order management, we have need to set Business unit and then get the customer names who belong to that business unit only. For now, same customer names are c…
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OM Extension not working in Redwood UISummary: We have OM extension to check for when the order adjustment reason is not filled for sales order revision. when testing in Redwood, no error message was prompte…
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Releasing SO Reservations (Either System-Generated or Manual) After a Given Time PeriodBusiness user has come up with a requirement: Item reservations made against sales orders (ie, manual reservations) be released (ie, the Available to Reserve quantity is…
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Triggering Multiple Requisitions/POs with Different Procurement BUs from a Single Drop Ship OrderWe are working on a POC for a Drop Ship scenario where a multi-line Sales Order needs to trigger supply from different Procurement Business Units. Specifically: Line 1: …
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Unable to create a sales order from transfer orderSummary: Unable to create a sales order from transfer order Content (please ensure you mask any confidential information): We have the IR-TO scenario, but there is a req…