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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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How to remove stale erors when flow already progressedSummary: time to time we have errors " JBO-26092: Failed to lock the record in table DOO_ACTION_REQUESTS " which normally progresses fine afrerwards, but are still displ… -
Order Header status is Showing partially closed even though all lines are closedSummary: Hello, We have identified several sales orders where the Order Header Status is showing as "Partially Closed", even though all order lines are closed. We have a…
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Mass Update Scheduled Ship Date FBDI w/o revision changeSummary: We are needing to update the scheduled ship date of sales orders in bulk. Currently doing this by going to manage fulfillment lines. Actions - > edit → override…
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Need Groovy script to avoid duplicate PO number within a Business unitSummary: The requirement is to display a message if there is a duplicate Customer PO number is Entered within a Business unit.It is ok if the same PO exist in different …
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Why GOP doesn't consider Firm Planned Order Supply loaded via FBDI for Sales Order Fulfillment?Summary: I have a Sales Order with a Requested Date: 18-Mar-2026. I loaded a Firm Planned Order (PLO) supply using FBDI with a Planned Supply Date: 24-Mar-2026. However,…
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Can we change pricing on Refrenced Return order created through REST APISummary: When creating a referenced RMA using Rest API we are not able to change the amount or price. It is taking price from original order. Can we change the price on …
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Error while loading Sales order through FBDISummary: Getting error while loading sales order. This error occurs in source order 1103-F65660TEST, on source order line 1, source item name 846581, source item 300,000… -
Pre-transformation does not work in redwoodSummary: Hello everyone. I have a pre-transformation in order management that determines the order type for returns. This works in the classic version, but if I create a… -
Mass Rescheduling of Sales Order without Backlog Management.Summary: Our client has a requirement to automatically reschedule sales order lines when the Scheduled Ship Date is more than 21 days out and stock is available. They wo…
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Warning message is not displaying on Redwood page but visible on classic page in order management?Summary: We have written Order management extensions to display the warning message on save at sales order in order management to add particular item on sales order. War…
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Does BICC PVO allow Order Management EFF's to be extract?Summary: I have seen documentation that release 23A that BICC now has more functionality to export PVO's with EFF information. Is it possible to do this with OM EFF's? C…
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Service item with duration like 1 year subscription uses service duration as the invoiced quantitySummary: We are currently using an item with sales product type of coverage to link it to a shippable hardware item. This service item has a duration set as fixed of 1 y… -
GOP not considering automatic substitutionSummary: Hi All, Can you please help why substitute item functionality is not working, we are trying to demo the substitute item functionality to the customer. Setups: I…
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Salesperson field on OrderHello, We are setting up salesperson in our instance; however we wanted to know more insights of this feature. Like what revenue percentage in salesperson field means wh… -
Processing Constraint - Constrained Operation of Create or ValidateSummary: Need to restrict certain roles to create a sales order of specific sales order type Content (required): Hello We have Equipment Order type among others. Based o…
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Not able to add a Coverage/Subscription item on the Sales order in REDWOOD UISummary: While adding a Coverage/Subscription item on the sales order in REDWOOD UI, we are getting the below Error: Coverages are supported only when the Order Manageme…
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OM Extension: multiple Bill to then SO Creation time popup message selects correct Bill To siteSummary: suppose customer site level multiple Bill to Site. Sales order creation time Popup warning message "This customer has multiple bill-to addresses. Please navigat…
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Can I able to group dropship order lines into one dropship requisition using Orchestration group?Summary: Can I able to group dropship order lines into one dropship requisition using Orchestration group functionality? Business Requirment: Order will come from Salesf…
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Want to populate a value for "intended use" under Tax Determinants in Oracle Fusion OMWant to populate a value for "intended use" under Tax Determinants in Oracle Fusion OM (Order Management) Sales Order Lines while creating a Manual Sales Order. We use V… -
Public APIs vs OIC Approach for fetching data from Oracle || external websiteOur Client has a website on which there is a requirement to display Item data —> Item price —> Accept the Order on the website —> Push the Order to Oracle. For all these…
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approval rules by percentage regardless the manual adjustment typeSummary: I need a way to have approval rule that consider the discount pecentage - regardless the manual adjustment type user can enter dicount by amount or overide the … -
Sales Order Approval Based on Adjustment Type Override Discount PercentageWe have requirement to configure the sales order approval hierarchy based on price override percentage for example. We have a unit selling price of 239. When we apply an… -
How to verify order line List Price value and line List Price Amount during Sales Order approvalhi Team, during Sales Order approval we would like check the List Price value and List Price Amount values? What attribute can we use to wrote an approval rule? For exam…
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how to import split sales order through standard FBDI?Summary:I Want to import a sales order with a quantity 10 ,where 6 as Bill Only and remain with open status,So how to import through a FBDI,As i am a new to this,if anyo…
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REST API /fscmRestApi/resources/11.13.18.05/omSalesOrdersSummary: Please, your help. I have seen this REST API in AI Agent studio. /fscmRestApi/resources/11.13.18.05/omSalesOrders It is used to create Sales Orders. Please can …
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Redwood Sales Orders Page - Item price not updating on Sales Order Lines at the time of order createSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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OM: Redwood pages defaulting Payment terms, Shipping method, request type and ship lines thogetherHi Team We have following pre transformation rules available in classic UI pages, would like to know how to achieve them in Redwood pages: to default the payment terms, …
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How to apply credit check hold to a revision after submissionIf the original order is under a credit-check hold, we need any revision to be submitted successfully but then automatically placed on a hold as well. Additionally, if t…
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Sales Order Import -FBDI Header Fields are BlankSummary: Sales Order Import via FBDI loaded Order successfully, but the Header level fields like Bill To Customer, Ship To Address, Bill To Account are left Blank. Custo… -
FDBI Sales order Import I am getting this error ..Hi FDBI Sales order Import I am getting this error .. while Importing Sales order…. ####[2025-07-04T23:17:39.888+00:00] [INFO] Order management did not import source ord…