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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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we are seeing different taxes in Sales order level and AR invoice levelSummary: The issue is Sales order level is showing zero tax amount and the imported AR Invoice showing different tax rate. could you please explain the route cause. we d… -
Error in Order importSummary: We are using FBDI to import sales order and we are seeing this error. When we import the same zip file in lower instances, order is getting created. Lower insta…
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Order total header amount is not reflecting amount of subscription lines (recurring price)Summary: When we create sales order with one or more subscription lines with recurring price, the line amount for subscription lines (recurring sale price) does not add …
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Can we update EFF values on a closed orders?Summary: We usually populate some EFF values on Sales orders which are being used for revenue calculations in revenue management. The users somehow made a mistake of not…
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Currency Conversion Type Changes from User to Corporate During Order Interface?I am creating an order using external pricing and currency conversion. When I use Corporate as the CurrencyConversionType, I receive an error. "Yourimportpayloaddoesn'th…
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Our customer wants to restrict the separate lines at invoice only for DiscountSummary: Our Customer has requirement where he wants a single line at invoice even if there is manual price adjustments, EXCEPT for Discount adjustment, If there is disc…
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Return and reship a configured back to back item in Order managementSummary: After a configured item is shipped, that's also a back-to-back item with manufacturing. Occasionally these items get returned and are now sitting in inventory. …
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Release Pause task REST API to release pause in a order for specific Task IdSummary: We want to Release Pause task using Rest API as Soap API service for this operation is deprecating in 25D. As per the REST documentation this can be done using …
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RMA orders falling into error for lines having accounting and invoicing detailsSummary: Based on Business Requirement we are defaulting the accounting and invoicing details on sales order line. But when a Return is placed for same order or line , t…
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How to hide "Email Order Document" option from redwood sales order pageSummary: How to hide "Email Order Document" option from redwood sales order page Content (please ensure you mask any confidential information): Version (include the vers…
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AI Agent - Security Tab Unable to add a role in Order ManagementSummary: Hi, In AI Agent Studio, after copying an existing template (Return Order AI Agent) - under Order Management - while entering the details of Security tab, i am u…
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Fulfillment quantity is null for zero charge order lineSummary: We have a zero dollar line and the fulfilment quantity and date for those lines are null Content (please ensure you mask any confidential information): We are u…
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How can I see the CTO and KIT item structure in redwood OM pageSummary: How can the CTO item structure be viewed on the Redwood Order Management Sales Order Line page? Although all CTO components are displayed on the Sales Order Lin…
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Can we use "Suppress send to RMCS" for shippable items?Document “Technical Reference for Oracle Order Management” (Doc ID 2051639.1) explains how to suppress lines from being sent from OM to RMCS. Can we use this feature to … -
In 25D, is there a change in the Reservation Task of Orchestration ProcessWhile testing in version 25D for a non–back-to-back scenario, we observed that when the ordered quantity is less than the on-hand quantity and there is an error with res…
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CREATION_MODE on DOO_HEADERS_ALL is NULL for some ordersSummary: We are seeing an inconsistency in the CREATION_MODE column for orders created via UI and API. In some cases, CREATION_MODE is null. Content (please ensure you m…
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Recommended Scalable Integration Approach for High-Volume OM to OTM IntegrationSummary: Recommended Scalable Integration Approach for High-Volume OM to OTM Integration Content (please ensure you mask any confidential information): We are looking fo…
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CreditCheckingService SOAP Webservice - AvailableCredit = Credit Limit + Tolerance ?I have question to be clarified for AvailableCredit I observed that when invoking the Credit Checking API to retrieve the available credit for a customer, the returned v… -
GOP Review Supply Availability - Past Date Buckets Show No DataSummary: Hello, We would like to understand whether the following behavior is standard in Oracle Fusion GOP. In Supply Chain Planning > Global Order Promising > Review S…
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Route the Sales Order approval to the opposite group based on the user who creates the Sales Order.Summary: We have a requirement to configure Sales Order Approval Rules in Oracle Fusion Order Management with the following business scenario. Business Requirement We ha…
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Redwood : Is there any way I can save the attribute combo setting for updating multiple SO lines ?Summary: As per the standard practice, we need to update multiple lines most of the time for various attributes which can in redwood. However, is there any possibility t…
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Configure Sales Order Document Sequencing by Business Unit (BU)Hi Team, We have a business requirement where different Business Units (BUs) operating in the same Oracle Fusion Cloud environment need to maintain separate, distinct Sa…
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Unable to cancel Order line in awaiting shipping status when another line is in Picked - REST APISummary: We are facing an issue while attempting to cancel order line using OM REST API (POSTMAN). TO is converted to SO has multiple lines. Line 8 - Status = Picked Lin…
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Business wanted to search sales order using postal codeUser wanted to search sales order details using postal code and that options was there in the classic UI but in the redwood in the filters when we are searching in the s… -
Are Refresh order button and Recover Order Available in Redwood?Summary: In classic UI we have a refresh button to update order lines progressing and recover order when we are in fulfillment view. How do we enable these for Order Man…
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Where we can see requisition number or supplier PO on the direct import order in OM redwoodSummary: I am unable to find the requisition number or supplier PO for the DI order in OM redwood Content (please ensure you mask any confidential information): Version …
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Skip credit check extension during revision not workingSummary: To skip credit check when amount is same as original version. We have tried this groovy at Start of Submit as well on Save and it is not working. Content (pleas…
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When adding a line to a Sales Order, unable to search using the Customer ItemSummary: We are on the Release 26C we are unable to add a line by searching using the Customer Item number. We are also unable to see the corresponding Customer Item on …
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Reevaluate pause task in the sales order revisionContent How does the released pause task gets reevaluated again in the SO revision. Do we need to update the 'Order Attributes That Identify Change' for the pause task? …
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Sales Order line status stuck recover order and recover task option disableWe have case where the sales order line status is stuck and not moving to next stage, we have enough quantity available in that warehouse and item attribute also correct…