the credit note not created because of mismatch between invoice line price and return line price

Summary:

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We have a business scenario in Oracle Fusion Order Management / Receivables where a customer may receive a discount at the AR invoice level.

For example:

• Original Sales Order line amount: 100
• AR Invoice line amount after customer discount: 90
• The customer subsequently returns the full quantity.
• We create a Referenced Return Order against the original sales order/invoice.

However, the credit memo is not created because Oracle identifies a mismatch between the referenced sales order line amount and the invoice line amount.

The return quantity and the original sales order quantity are the same, but the