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Checklist Task owner AOR

edited Sep 4, 2023 8:09PM in Journeys 6 comments

Summary

Specific AOR - checklist task notification to be send to shared mailbox

Content

Hi,

Is there a way to send Checklist-task (Email) notification to a shared mailbox?
Checklist-task AOR (Area of Responsibility) is  for example "IT Representative", and IT have a dedicated email address (example: ITSupport@xx.com)
The checklist task notification to be send to shared mailbox, and not to individual users, as we do not want to give each person the AOR?

Thanks

Lucia

Version

21B
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