21C My Journeys Page Not Displaying For Journeys Assigned To User — Cloud Customer Connect
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21C My Journeys Page Not Displaying For Journeys Assigned To User

edited Sep 4, 2023 7:10PM in Journeys 1 comment

Summary

Hi everyone, we noticed that when testing Journeys functionality in 21c, employees who are assigned the ORA_PER_ACCESS_JOURNEY_BY_WORKER Duty role from Oracle are not able to view or complete Journeys

Content

Hi everyone, we noticed that when testing Journeys functionality in 21c, employees who are assigned the ORA_PER_ACCESS_JOURNEY_BY_WORKER Duty role from Oracle are not able to view or complete Journeys that are assigned to them (see attached screenshot). 

What roles are you using to ensure that employees are able to complete their Journeys assigned to them? 

Thanks!

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