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Templates not available in 21C

edited Sep 4, 2023 7:10PM in Journeys 4 comments

Summary

The only template available is the Gatekeeper template.

Content

Has anyone experienced an issue where the delivered templates in 21C do not appear.

We are in a dev environment and are on 21C. (21C (11.13.21.07.0))

Profile option set and appropriate security privileges allocated set and when exploring available journeys under client groups we only see the Gatekeeper law journey. My understanding is that if we were on 21B that we would need to import as per previous instructions but that they should appear by default in 21C. 

 

 

Version

21C (11.13.21.07.0)
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