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Onboarding checklist task notifications to task owner

edited Sep 4, 2023 8:09PM in Journeys 6 comments

Summary: Onboarding checklist task notifications to task owner


Content (required):Have 2 questions on Onboarding checklist task notifications to task owner :

Question 1 : The checklist notification will send a FYI notification to the Onboarding Manager when the AOR has Work Contacts - Include in work contacts?           

Notifications won't send to the Onboarding Managers who has the AOR whose work contact option exclude from Work Contacts?

Question 2 : When a checklist template task has Owner Responsibility Type as Onboarding Manager . That checklist tasks allocates to the Performers when the Pending Worker action submits. When 4 users had the same AOR - Onboarding Manager of a specific location , When a new pending worker has been created for that particular location , Does the FYI notification will send to the 4 AOR's ? or send to one AOR ( if one AOR, how it derives the one AOR among the 4) . 

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