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Two Shift Premium Rules in Rule Set

in Workforce Management 1 comment

Summary:

Two Shift Premium Rules in Rule Set

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Hello All,

I will appreciate your support in the following issue:

Our client has Shift Premium hours in the morning (07:00 AM – 08:00 AM) and afternoon (04:00 PM – 05:00 PM), which means employee working during these shifts get overtime payment.

To achieve this, we have created two rules which use the seeded rule template Shift Premium Template and added these two rules in a rule set. The overtime in the first rule is calculated correctly; however, the overtime for the second is not.

By comparing the log file generated for the first and second rule, we have observed for recPosition=DETAIL that TimeRecordType=MEASURE for the second rule while for the first rule TimeRecordType= RANGE. Any idea why this difference?

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