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Journey E-Signature Error after Opening Document

edited Sep 4, 2023 7:18PM in Journeys 3 comments

Summary:

We are utilizing Oracle E-Signture in a Journey. If you open the document prior to signing the form, the box to enter your name will not allow spaces and then errors because your signature doesn't match your display name.


Content (required):

We have created a standard Oracle e-signature document as part of a Journey task. If the worker/performer opens the document PRIOR to entering their name, the Name signature box will not allow spaces. If you refresh the screen, the box goes back to normal, but we feel like this is confusing.

Version (include the version you are using, if applicable):

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