How can I define the depatment manger as the line manger — Cloud Customer Connect
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How can I define the depatment manger as the line manger

edited Dec 18, 2023 3:30PM in Journeys 1 comment

Summary:


Content (required):

The performer in the task

Define as the line manger


First scenario-

The situation I want- The department manger get the task-

It`s happen when I assign department to the pending employee

When adding a new pending worker-

Department 1288


In this situation  the direct manger – the department manger- Is getting the task and that`s what I want

Scenario 2

Adding a new pending worker with position ( in the previous we define department and not position)

Here -the line manger who get the task- is the manager of the manger

I want the manger will be like the first scenario- the direct manger the manger of the department

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