Checklist Reminder Notification — Cloud Customer Connect
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Checklist Reminder Notification

edited Sep 4, 2023 7:47PM in Journeys 5 comments

Summary:

Onboarding checklist reminder notification is not being triggered

Content (required):

When triggered using My client groups -> allocate checklist quick action -> incomplete tasks -> send reminder.


The reminder doesn't get triggered. The task has target duration set -


As well as Reminders are enabled -

Still notifications are not being triggered. Notifications are received when checklist is assigned.

However no reminder notifications are sent .

Version (include the version you are using, if applicable):

22C

Code Snippet (add any code snippets that support your topic, if applicable):

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