Can we have Included warranty of different duration for same item based on customers? — Cloud Customer Connect
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Can we have Included warranty of different duration for same item based on customers?

Summary:

Use case :

Product 'A' is sold with a 2 years warranty for Customer 'XYZ'

Same Product 'A' is sold with 3 years warranty for Customer 'ABC'

For the above case, we need 2 included warranty subscriptions to be created in subscription management

  1. One subscription with 2 years of service duration for Customer XYZ
  2. One subscription with 3 years of service duration for Customer ABC

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