Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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New! AI Agent Collaboration CenterWe are excited to introduce the AI Agent Collaboration Center – a dedicated space for our community members and Oracle, to showcase, exchange and explore real-world AI A… -
Remove/Inactivate/Hide values from Dropdown - BU Name and Subscription Legal EntitySummary: Need to hide unused values from the dropdowns "BU Name" and "Subscription Legal Entity". Need guidance on how to do this. Content (please ensure you mask any co… -
Questions on Custom attributes and columns assigned to these attributes when sandbox is publishedSummary: I have a few questions regarding custom fields creations and columns assigned to them when sandbox is published. Question 1: Created a few custom fields in subs…
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API To create amendment for updating Bill To and Ship To addresses on active SubscriptionSummary: Oracle API to update / create amendment for updating Bill To and Ship To addresses on ACTIVE Subscription. Content (please ensure you mask any confidential info…
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25C Configurable Grouping Rules for Subscriptions Configuration with Use caseSummary: Hi Team, We have a requirement to Group the subscription and add a new subscription lines automatically in the Old Subscription based on the Customer and Bill t…
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How Are AR Transaction Sources Determined in Oracle Fusion When Billing Details Are Sent from SubscrSummary: How Are AR Transaction Sources Determined in Oracle Fusion When Billing Details Are Sent from Subscription Management to Receivables? In Oracle Fusion, AR trans…
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Call fusion BIP report using REST APISummary: Hi Team, Are REST APIs available to query BI Publisher (BIP) reports in Oracle Fusion? If yes, please share the details including the endpoint URL and sample pa…
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Usage based subscription and revenue managementUsage based subscription and revenue management Hello, We have long running subscriptions (evergreen and billed every year). These susbcriptions are billed using estimat… -
Restrict override credit memo amount to maximum of the amount billedSummary: Is there a way to restrict the credit memo amount while closing a subscription to maximum of the amount that has been invoiced. Content (please ensure you mask … -
Oracle Subscription ProfileSummary: I would like to gain a clear understanding of the primary purpose behind setting up Subscription Profiles in OSM. Is it solely for fields that are not automatic… -
Able to see 2 IB Asset records when a Sales order is shipped (Product) which has Subscription lineSummary: Hi Team, We have encountered 2 IB Asset records getting created when we have shipped a Sales Order with 1st line as a Shippable product and 2nd Line is a subscr…
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Need to adjust the last bill line using groovy scriptSummary: When we do adjustment on covered level manually the billing lines generated has a small fractional amount less than actual value. Example on covered level adjus…
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Audit tab at Subscription Header and Products not showing in Redwood UIThere is a standard object - Audit tab at Header and Product level in Subscription visible on Classic UI. This tab is not visible in Redwood UI. Can you please let us kn…
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In Milestone Billing, how to you assign the item to the Milestone Billing Template created under SM?I am investigating the functionality around Milestone Billing and Rev Rec, but i cannot find where i assign the item to the Milestone template i have created under SM. I…
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How to auto create subscription renewal in Active status?Summary: We want to auto create renewal subscrptions in 'Active' status. I can auto create but always creates in Draft status. I think this is due to the reason that bil… -
Is there a way to use OSS with just Receivables for both AR/Rev Rec?Summary: Client potentially does not want to use RMCS. Is there a way to route the revenue recognition to AR from OSS? Content (please ensure you mask any confidential i…
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Suspend multiple subscription lines of through import management.Summary: We are trying to suspend the multiple subscription lines through import management. But Import management doesn't supports this feature. It is a tedious, repeti…
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Renewed items are being created in Draft status instead of ActiveHi Team, While renewing a subscription, we observed that the renewed item is being created in Draft status instead of Active. We would like the renewed item to be automa…
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Skip Bill Lines Interface to RMCS in migrated SubscriptionsSummary: Is there a way in which we can skip historical bill lines from interfacing to RMCS and recognizing revenue? Our use-case is to Import Subscriptions in subscript… -
Subscription product line 2 was updated but the billing schedule wasn't updated. Generate the billinWe are converting subscriptions from EBS to Fusion. We have loaded Header, Product, Covered Level, Product Charge, Covered level Charge, Party, Product Sales Credit, Hea…
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How Estimated tax is calculated from Accounts ReceivablesSummary: Hi, I'm trying to understand how the Estimated Tax field is calculated at the subscription level in Oracle Subscription Management. While the documentation ment… -
Adding new sales order to existing subscriptionHi Team, We have requirement to add sales order created for same customer to existing subscription which is for same bill to and ship to addresses instead of creating ne…
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Subscription Management:12-Month Subscription: First 2 Months Free, Adjust Remaining BillingSummary: Hello Team, We are trying to configure a subscription scenario in Oracle Fusion Subscription Management and would like guidance on the best approach. Scenario: …
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How to Get subscribtion header closed automatically when the line are closedWe have a subscribtion that contains one or two lines. the subscribtion lines were close status. but the header is still active. is there is any way to auto update the h… -
What is the significance of Early Termination Fee Name field in Subscription ProfileIn a Subscription Profile we have a field called 'Early Termination Fee Name'. It is a free text and does not show up on Subscriptions created anywhere. During subscript…
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Price list based on Custom Transaction TypeSummary: Can we create a price list with the combination of Product and Custom Transaction Type? Below are the OOTB one's available in pricing strategy Assignments. Can …
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Issue Activating Renewed Usage-Based SubscriptionHi, We’ve created an estimated usage-based subscription with the invoicing rule set to Advance Invoicing. As part of the process, we renewed the subscription and a new r…
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How can we restrict data security for users based on Team members in Subscription ManagementHi all, We have a requirement where the access to a particular Subscription must be restricted based on whether or not they're a team member in the Subscription. We chec…
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AI Features for Subscription ManagementSummary: Kindly provide the AI features available for Subscription Management. When verified the below, there were no feature available for Subscription Management in pa…
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How to add new subscription product to existing Subscription using New Quote/ Order flowSummary: As part of Subscription amendment scenarios, we want to add a new subscription product line to an existing subscription from CPQ OM Subscription flow. We are un…
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can we associate more than one order line to a subscription line in order managementSummary: We need to consolidate more than one order lines into a single subscription line while setting up order, current UI allows only adding one line in OM is there a…