Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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February Interactive Demo Hours: Revenue TransformationIn this one-hour showcase, you’ll see Oracle’s Revenue Transformation application suite in action—including Configure, Price, Quote (CPQ) and Subscription Management. Di…Kayleigh Halko - Oracle-Oracle 2 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle -
Oracle CX AI & Redwood Enablement SessionsWe invite you to join us in person for these full day, hands-on AI and Redwood enablement sessions. Don’t miss this opportunity to accelerate your transformation journey… -
Implementing Subscriptions Video SeriesA collection of videos and resources to help you implement CX subscriptions. This list is ever changing, so bookmark this post and come back soon for more videos and lin… -
New! AI Agent Collaboration CenterWe are excited to introduce the AI Agent Collaboration Center – a dedicated space for our community members and Oracle, to showcase, exchange and explore real-world AI A…
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item not displaying in different BUSummary: we have created multiple BU's. Defined an item in root item default class. while creating subscription I'm able to select different BU's but product is not gett…
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Create partial bill schedule for first bill instead of last billSummary: Is there way for system to default first bill schedule for partial term instead of last bill schedule. e.g. a subscription is for 779 days starting 3/1/2026 bil…
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Subscription Advisor AI Agent not providing detailsSummary: Subscription Advisor AI Agent not providing details Content (please ensure you mask any confidential information): Version (include the version you are using, i…
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Getting error You must map quantity and UOM attributes to persistent attributes in service mapSummary: After the Usage event creation and running ESS Job Rate Subscription Usage Events getting error 'You must map quantity and UOM attributes to persistent attribut…
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List of business event for Fusion Subscription ManagementIs there any documentation around the business events available for Subscription Management. We would need this details for integrations with other systems
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Does Oracle Cloud Subscription Management license include Install Base?Summary: Does Oracle Cloud Subscription Management license include Install Base? Content (please ensure you mask any confidential information): This is to manage interna…
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Subscription usage-charge Billing apply price according to external attributeHello, We are using usage charge pricing on a Subscription Product. we have a monthly billing where we update the usage qty via API as it is calculated from an external … -
Subscription pricing based on Bill-to locationSummary: We have a requirement, where for every customer, each Bill-to site should have a unique price of the item. We followed the steps mentioned in the Oracle note FA…
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Pricing updates not reflected in SubscriptionSummary: Each time we update the pricing setups at the Pricing side (even creating price for a new item) , the existing item prices stop showing in the Subscription.The …
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Unable to send date field and throwing exception while sending SMC to RMCS integration AlgorithmSummary: We are using Product Start Date field in Subscription Product Line in SMC and mapping with INITIAL_PERF_EVENT_DATE date field in RMCS Document Lines. But after …
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How do I view and access subscriptions created by other users in Subscription Management Redwood UIWe are implementing subscription management in Redwood UI. However, I am able to see only those subscriptions which were created by me i.e. where I am the owner. But I w…
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Need to Get a field from Subscription Tables OSS_PRODUCTSSummary: I need to Get a field from Subscription Tables, we are able to see a field 'Term' in front end at product level in subscription also we can see the field in the…
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How to use custom Transaction types for AR invoices coming from Subscription Management?Summary: How to use custom Transaction types when we process subscriptions from subscription management to Oracle AR? Customer has many custom transaction types defined …
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How can I setup multiple active entitlement plan assignments for one subscription productSummary: There is a requirement to setup multiple active entitlement plan assignments for one subscription product. But system is allowing to activate only one at a time…
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How to bulk upload Subscription Profiles in the Subscription management moduleSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t… -
Subscription 26A close credit method do not see the new valuesSummary: in 26A supposed to be 3 new values in close credit method but we do not see them. we see only 3 values - Full, prorate with credit, prorate without credit Conte…
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Can we upload the subscription and Product lines via FBDI TemplateSummary: Hello Team, Not finding the option to upload the subscriptions via FBDI template. We are in 25D and next month hit will be 26A. Please advice FBDI is not the op…
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Call fusion BIP report using REST APISummary: Hi Team, Are REST APIs available to query BI Publisher (BIP) reports in Oracle Fusion? If yes, please share the details including the endpoint URL and sample pa…
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User defined notification typeSummary: In Event Notification Rule, I'd like to use User Defined Type for Notification Type. In the following screenshot, I only see Quote and Reminder. Is there a docu… -
Is it possible to capture Subscription Product Amend Reason with Credit Memo Credit Reason?Summary: We have business requirement to capture to capture Subscription Product Amend Reason or Close Reason with Credit Memo Credit Reason. Both were standard fields. …
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Usage based subscription and revenue managementUsage based subscription and revenue management Hello, We have long running subscriptions (evergreen and billed every year). These susbcriptions are billed using estimat… -
Enquiry on "standard/pre-built" integration from Subscription Renewal lines to CPQ Quote?Summary: We need to inquire on the "standard/pre-built" integration that picks up Subscription Renewal lines and creates a CPQ Renewal quote with Line Item Grid populate… -
EFF tables for SubscriptionsSummary: Where can I find EFF tables in fusion to fetch Custom attribute details in SAAS report at Subscription Header Level. Content (please ensure you mask any confide…
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Oracle REST API in groovy script giving 404 errorSummary: When trying to call a REST API (POST, PATCH) call in groovy script, It is giving error on save action in subscription UI. error : " Exception in expression "ora…
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Bulk update coverage details in subscriptionsSummary: We have a requirement to update standard coverage details in Subscriptions in bulk. So far I am unable to find any file based import for entitlement rules in su…
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Assistance Needed: Error During Subscription Approval in BPM WorklistSummary: I am receiving the error, “A requested resource was not found. See logs for more details,” while approving a subscription from the BPM Worklist in Oracle Subscr…
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How to hide columns in Manage Agreements to Supplier Portal?Summary: Objective is to hide the Agreement Amount, Released Amount, Start Date, and End Date to Supplier Portal in Manage Agreement Content (please ensure you mask any …
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Subscription Management Redwood UISummary: We have enabled the Subscription Management Redwood UI in 25B. When this Subscription Management Redwood UI will become default and mandatory. Kindly confirm on…
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Not able to generate credit memoSummary: After the release 25D we are not able to generate credit memo from Subscription. Content (please ensure you mask any confidential information): The profile opti… -
In subscriptions, Product close date having different date formatSummary: Hello team, We noticed that 'Product close date' field is having different date format as compared to the start and End date at the product line are. Was there …