Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc… -
Subscription Management:12-Month Subscription: First 2 Months Free, Adjust Remaining BillingSummary: Hello Team, We are trying to configure a subscription scenario in Oracle Fusion Subscription Management and would like guidance on the best approach. Scenario: … -
How to Get subscribtion header closed automatically when the line are closedWe have a subscribtion that contains one or two lines. the subscribtion lines were close status. but the header is still active. is there is any way to auto update the h… -
Restrict override credit memo amount to maximum of the amount billedSummary: Is there a way to restrict the credit memo amount while closing a subscription to maximum of the amount that has been invoiced. Content (please ensure you mask … -
What is the significance of Early Termination Fee Name field in Subscription ProfileIn a Subscription Profile we have a field called 'Early Termination Fee Name'. It is a free text and does not show up on Subscriptions created anywhere. During subscript…
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Price list based on Custom Transaction TypeSummary: Can we create a price list with the combination of Product and Custom Transaction Type? Below are the OOTB one's available in pricing strategy Assignments. Can …
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How Estimated tax is calculated from Accounts ReceivablesSummary: Hi, I'm trying to understand how the Estimated Tax field is calculated at the subscription level in Oracle Subscription Management. While the documentation ment… -
Issue Activating Renewed Usage-Based SubscriptionHi, We’ve created an estimated usage-based subscription with the invoicing rule set to Advance Invoicing. As part of the process, we renewed the subscription and a new r…
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Audit tab at Subscription Header and Products not showing in Redwood UIThere is a standard object - Audit tab at Header and Product level in Subscription visible on Classic UI. This tab is not visible in Redwood UI. Can you please let us kn…
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How can we restrict data security for users based on Team members in Subscription ManagementHi all, We have a requirement where the access to a particular Subscription must be restricted based on whether or not they're a team member in the Subscription. We chec…
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AI Features for Subscription ManagementSummary: Kindly provide the AI features available for Subscription Management. When verified the below, there were no feature available for Subscription Management in pa…
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How to add new subscription product to existing Subscription using New Quote/ Order flowSummary: As part of Subscription amendment scenarios, we want to add a new subscription product line to an existing subscription from CPQ OM Subscription flow. We are un…
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can we associate more than one order line to a subscription line in order managementSummary: We need to consolidate more than one order lines into a single subscription line while setting up order, current UI allows only adding one line in OM is there a…
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Need Solution for Subscription Scenario with Free Period and Extended Revenue RecognitionDetails: We have a business requirement that needs to be addressed in Oracle Subscription Management / Revenue Management. The scenario is as follows: Subscription Term:…
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How to implement balance management in subscriptionImplementation guide to implement Balance Management ( balance codes, balance registries, etc) in Subscription Management?
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Remove the Subscription billing line once its interfacedSummary: We have a subscription created and bill line is successfully interfaced to AR but not processed. We want to remove that bill line or make changes to the amount …
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Send Subscription Coverage details like adjustments using Get Subscription Entitlements algorithmSummary: Send the Subscription coverage details to Service request Content (please ensure you mask any confidential information): A service request has an asset assigned…
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Unable to Update usage quantity to the billing summary since Usage feature updatesSummary: Unable to Update usage quantity to the billing summary since Usage feature updates This is very critical for our customer to be able to update usage manually. C…
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Impact of Detailed bill lines in Subscription maanagement on RMCSBusiness use case: We have fusion Sales order which have hardware lines along with Subscription lines. Hence Subscription Contract is created from order management integ…
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The accounting period that invoices are posting into are tied to the service period start dates.The accounting period that invoices are posting into are tied to the service period start dates. I need the accounting period to match the current period that they are i…
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Is there a way to call a common lookup/global function in Subscription management to AR algorithmwe have a common lookup defined with certain values, while sending data from OSS to AR we want to add a script in the algorithm which checks on a certain field using tha…
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Renewals Handled at the Individual Line LevelHi Team, We are looking for a solution that allows each subscription line to be renewed independently. Currently, renewals are handled manually at the subscription heade…
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How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th… -
Credit memo Bill line not interfaced to AR from SubscriptionHi Team, There is an issue with converted subscriptions which have invoices already billed in legacy ERP system and hence, the lines are marked yes flag in bill lines wh…
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I am getting invalid address on ship to address used in the SubscriptionSummary: I am getting an invalid address on the ship to address used in the Subscription. Just navigating to that account ship to site and saving it solves the issue. No…
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How to increase the size of attachment to 8GB for Procurement documents?Summary: Business has a requirement to attach a video in the negotiation that has a maximum size of 8GB. I checked the profile option FND_FILE_UPLOAD_MAX_SIZE and showed…
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SMC Redwood: Smart Action Link not coming for all subscriptionsWe have a requirement to add an action which is present at Subscription header level called, 'View Proforma Invoice'. We added the same under Manage Smart Actions. We ha…
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Zero Out Credit Memo Amount from UISummary: Hi, One of the requirements from our customer is that they want to manually zero out the amount on a credit memo from the UI itself. The only way I know of upda… -
How a rate plan can be created and associated during subscription creation using REST APIWe are having use case scenario where subscriptions are getting created using REST API from third party system. Even pricing configuration is also done there outside Ora…
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Verify Entitlement and Create Subscription button on Service requestSummary: We have created subscription related object on service request, now we want add button on this Tab in service request which redirect us to create subscription p… -
Impact Assessment of Subscription Profile Name ChangeHi, As part of a recent business requirement, we are evaluating a change to the subscription profile name within the Subscription Configuration > Manage Subscription Rul…