Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
-
Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc… -
The accounting period that invoices are posting into are tied to the service period start dates.The accounting period that invoices are posting into are tied to the service period start dates. I need the accounting period to match the current period that they are i… -
Renewals Handled at the Individual Line LevelHi Team, We are looking for a solution that allows each subscription line to be renewed independently. Currently, renewals are handled manually at the subscription heade…
-
How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th… -
Unable to Update usage quantity to the billing summary since Usage feature updatesSummary: Unable to Update usage quantity to the billing summary since Usage feature updates This is very critical for our customer to be able to update usage manually. C…
-
Send Subscription Coverage details like adjustments using Get Subscription Entitlements algorithmSummary: Send the Subscription coverage details to Service request Content (please ensure you mask any confidential information): A service request has an asset assigned… -
Credit memo Bill line not interfaced to AR from SubscriptionHi Team, There is an issue with converted subscriptions which have invoices already billed in legacy ERP system and hence, the lines are marked yes flag in bill lines wh…
-
can we associate more than one order line to a subscription line in order managementSummary: We need to consolidate more than one order lines into a single subscription line while setting up order, current UI allows only adding one line in OM is there a…
-
I am getting invalid address on ship to address used in the SubscriptionSummary: I am getting an invalid address on the ship to address used in the Subscription. Just navigating to that account ship to site and saving it solves the issue. No…
-
How to increase the size of attachment to 8GB for Procurement documents?Summary: Business has a requirement to attach a video in the negotiation that has a maximum size of 8GB. I checked the profile option FND_FILE_UPLOAD_MAX_SIZE and showed…
-
SMC Redwood: Smart Action Link not coming for all subscriptionsWe have a requirement to add an action which is present at Subscription header level called, 'View Proforma Invoice'. We added the same under Manage Smart Actions. We ha…
-
Zero Out Credit Memo Amount from UISummary: Hi, One of the requirements from our customer is that they want to manually zero out the amount on a credit memo from the UI itself. The only way I know of upda… -
How a rate plan can be created and associated during subscription creation using REST APIWe are having use case scenario where subscriptions are getting created using REST API from third party system. Even pricing configuration is also done there outside Ora…
-
Verify Entitlement and Create Subscription button on Service requestSummary: We have created subscription related object on service request, now we want add button on this Tab in service request which redirect us to create subscription p… -
Impact Assessment of Subscription Profile Name ChangeHi, As part of a recent business requirement, we are evaluating a change to the subscription profile name within the Subscription Configuration > Manage Subscription Rul…
-
No Subscription Management configuration audit objects, are there associated tables?As there are no audit objects available for Subscription Management setup tasks (only transaction audit objects), are there associated tables for these set up tasks? Set…
-
How to confirm workflow emails has been delivered?Hello, We are using Subscription Management from Oracle Fusion Cloud Applications (version 25B). We have an Object Workflow configured in Application Composer that email…
-
how to fetch item effs attribute in subscription product line in groovy scriptSummary: how to fetch item effs attribute in subscription product line in groovy script Content (please ensure you mask any confidential information): Version (include t…
-
True-up amount is not reflecting at Subscription Product Billing Summary level for CommitmentsWe have the following commitment use case scenario - Commitment Amount at Entitlement Plan - 200000 Commitment Period - Year To track the commitments, product is associa…
-
Renewed items are being created in Draft status instead of ActiveHi Team, While renewing a subscription, we observed that the renewed item is being created in Draft status instead of Active. We would like the renewed item to be automa…
-
How to increase the size of attachmentSummary: Business requirement is to add a video in a negotiation that would at least be 7.5 GB in size. I tried in the profile option (FND_FILE_UPLOAD_MAX_SIZE) to chang…
-
REMINDER: Revenue Transformation Overview Demo this Week - Register Today!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
JBO-27014: Attribute BillingFreq in ProductsEO__DefCustomizer__ is required.Summary: Business is trying to use One Time Billing Feature in subscription management using the Order Orchestration process from OM In OM order is created and submitted…
-
Subscription UI Changes using Profile OptionSummary: We want to control the Subscription and Subscription Product UI using custom profile option. There were new feature introduced to move products across subscript…
-
How to apply tier based discount based on cumulative usage quantitySummary: Hello, Team. We price subscriptions based on meter readings. The client requires a discount based on a defined usage quantity, i.e. 0 for the first 100 usage qu…
-
25C Configurable Grouping Rules for SubscriptionsIs the functionality is limited to Order management or we can have this functionality for any upstream system, example CPQ or Third party system.
-
Billing records are interfaced but Invoice is not getting generated.Summary: Hi, I am trying to generate the Invoice from subscription. I have run the required ESS job and the eligible billing records are interfaced bu Invoice is not gen…
-
Renew a subscription to a different productHi Team, We are seeking a solution to Renew an existing subscription to a different product instead of original product. Kindly advise on the available options Thanks, N…
-
Invoices from ORA_Subscription and Oracle DOO Integrated Subscriptions sources into a single invoiceSummary: We want to send a single invoice per customer combining data from both the sources without impacting the integrity with source modules. Source in a mandatory pa… -
Unable to find PVO names for seeded tables. How to create PVO for seeded tables.Summary: Hi, We need to extract data from below seeded tables using BICC PVO's As we could not able to find any PVO from the BICC mapping list shared for latest release …
-
Column for Quantity and Rounded Quantity in Entitlement Plan EstimatesSummary: We have a reporting requirement. We are trying to figure out a backend column for Quantity and Rounded Quantity. We queried in the table OSS_ENT_PLAN_ESTIMATES …