Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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August Interactive Demo Hours: Revenue TransformationIn this one-hour showcase, you’ll see Oracle’s Revenue Transformation application suite in action—including Configure, Price, Quote (CPQ) and Subscription Management. Di…Kayleigh Halko - Oracle-Oracle 16 views 0 comments 0 points Most recent by Kayleigh Halko - Oracle-Oracle -
February Interactive Demo Hours: Revenue TransformationIn this one-hour showcase, you’ll see Oracle’s Revenue Transformation application suite in action—including Configure, Price, Quote (CPQ) and Subscription Management. Di…Kayleigh Halko - Oracle-Oracle 7 views 0 comments 0 points Most recent by Kayleigh Halko - Oracle-Oracle
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Oracle CX AI & Redwood Enablement SessionsWe invite you to join us in person for these full day, hands-on AI and Redwood enablement sessions. Don’t miss this opportunity to accelerate your transformation journey… -
Implementing Subscriptions Video SeriesA collection of videos and resources to help you implement CX subscriptions. This list is ever changing, so bookmark this post and come back soon for more videos and lin… -
New! AI Agent Collaboration CenterWe are excited to introduce the AI Agent Collaboration Center – a dedicated space for our community members and Oracle, to showcase, exchange and explore real-world AI A…
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Unable to Update Covered Asset TCV for Converted SM Contracts with Extended Warranty ItemsSummary: Unable to Update Covered Asset TCV for Converted SM Contracts with Extended Warranty Items Content (please ensure you mask any confidential information): Hi All…
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Unable to see Preview option for Usage Events in RedwoodSummary: Unable to see Preview option for Usage Events in Redwood Content (please ensure you mask any confidential information): Currently in Classic OSS order we are ab…Goopikrishnan Jayaraman-Oracle 7 views 2 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle -
how to send bulk api request to add charge adjustment in subscription ProductHi Team does anyone aware on how to add adjustments in bulk for pricing charge adjustment through api call instead of fbdi method Attaching the payload pls let us know i…
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Subscription Grouping ruleCan Subscription grouping rule consolidate order lines on subscription product and give consolidated quantity under one header. i.e. If we have 3 order lines of Product_…
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Order management header DFF fields to Subscription Product custom fields service mapping support?Summary: Order management header DFF fields to Subscription Product custom fields service mapping support? We would like to understand as we can map 1.order management H…
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Credit Memo for Usage Settlement in Oracle Subscription ManagementHello, We are using usage based subscriptions with estimates added. When the trueup is calculated, we expect if the usage is more than estimate then a new invoice must b… -
How is Recurring Sale Price associated with Allowance Grant in Balance Management?Summary: We've successfully implemented Allowance Consumption using Balance Management. The allowance is granted through an Entitlement Plan, consumed through a Consumpt…
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OSS_EVNT_RTNG_QTY_UOM for Allowance Consumption Rating with Balance ManagementHi Experts, We are implementing an Allowance Consumption use case using Oracle Subscription Management Balance Management. Setup completed: - Balance Code (Quantity-base…
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Error in Rate Subscription Usage Events that was entered via importSummary: we loaded usage events via import (ORA_OSS_SOURCE_IMPORT) and got error in - Rate subscription usage event. error - OSS_EVNT_RTNG_CHG_PRD_RTPL You must have at …
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Oracle Subscription Management Cloud being used for AdTech Business (Charged per usage)Summary: Oracle Subscription Management Cloud being used for AdTech Business Content (please ensure you mask any confidential information): Does anyone have examples of …
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Getting error You must map quantity and UOM attributes to persistent attributes in service mapSummary: After the Usage event creation and running ESS Job Rate Subscription Usage Events getting error 'You must map quantity and UOM attributes to persistent attribut…
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Is a Rate Plan always required for Usage Charges if they come from External systemHi Team, We are currently building an integration to interface pre-priced orders into Oracle Order Management (OM) for subscription items, which will flow into Subscript…
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How TCV is calculated for a shorter periodwe created a subscription with a single product line, having a start date of 24-Jul-2025 and an end date of 31-Dec-2027. The recurring list price is 1000 with a yearly b…
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Usage based subscription and revenue managementUsage based subscription and revenue management Hello, We have long running subscriptions (evergreen and billed every year). These susbcriptions are billed using estimat…
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Call fusion BIP report using REST APISummary: Hi Team, Are REST APIs available to query BI Publisher (BIP) reports in Oracle Fusion? If yes, please share the details including the endpoint URL and sample pa…
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Need to select dynamic pricelist while creating subscriptionSummary: My client is currently using Oracle EBS, where the price list is selected dynamically during the order creation process. However, in the Oracle Fusion Subscript… -
How to Perform Subscription Validation Action via REST APISummary: As per the documentation, there is POST Action API which will create Subscription Validations for a subscription. https://docs.oracle.com/en/cloud/saas/sales/fa…
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Is there any way to Renew Subscriptions using import management?We attempted to perform subscription renewals by importing data through the Subscription Product import object. However, the import does not create or process subscripti…Mahad Ali Khan- SCM Consultant 10 views 0 comments 0 points Started by Mahad Ali Khan- SCM Consultant -
Create Subscription but billing should not go to Oracle AR. Revenue should be recognized in RMCSSummary: We need to create a Subscription with Product Type Subscription. The billing should not happen via Oracle AR from subscription. Need to capture only TCV and cha… -
Subscription Close with Prorate without credit , generated credit memo with ValueSummary: We have terminated a subscription with close credit method as prorate without credit and credit amount shown as zero. But on confirmation we could see that cred…
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Update Bill from date to Active subscription from past date to sysdateSummary: We have a one time charges for annual billing frequency from Bill-from-date in 1st Jan, 2024. Since, AR period closed for previous months and only current month…
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Tier Pricing Adjustments for Usage SubscriptionsSummary: Subscription Management usage billing: Asset Meter updates Usage Quantity, but tiered price/discount adjustment is not applied. We even tried without Asset Mete…
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Is Subscription Management mandatory for Direct Invoicing from Enterprise Contracts (Sell Intent)?Summary:Is Subscription Management mandatory for Direct Invoicing from Enterprise Contracts (Sell Intent) without OM or PO? Hi Everyone, We are trying to design a busine…
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Product Charge line is not getting createdSummary: We have created a subscription by fulfilling a Sales Order. The subscription was activated as well. However, the product charge was not created by application. …
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Subscription Order created from OM- What happens to subscription when item needs replacementSummary: We have the following scenario. One device is rented on monthly rental basis and created subscription order from Order management. Created 2 lines in OM. One is…
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Restrict Bill Line Amount Adjustment Action for Active SubscriptionsSummary: We would like to allow the Bill Line Amount Adjustment Action only for Subscriptions that are in Draft status or Under Amendment status. If the susbcription is …
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Payload to close subscription productSummary: The Api to close subscription is not working. /crmRestApi/resources/11.13.18.05/subscriptionProducts/{SubscriptionProductPuid}/action/close Sample Paylaod- { "c…
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Subscription redwood UI not displaying historical expired subscriptionsSummary: Hi Team, We have enabled redwood UI for oracle cloud subscription management. But it is retrieving subscriptions which are last updated in 365 days. This happen…
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can I bill subscription without activation when actual start date is not yet determinedSummary: We have extended warranties created in subscription which has start date based on installation completion, however extended warranty needs to be billed way in a…
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can we associate more than one order line to a subscription line in order managementSummary: We need to consolidate more than one order lines into a single subscription line while setting up order, current UI allows only adding one line in OM is there a…