Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Calculate Adjusted Dates For Leap Year Using AlgorithmSummary: The Subscriptions are created from Sales Order using standard integration through 'DOO_Subscription' task. The ‘Contract Start Date’ and ‘Contract End Date’ are… -
Error while creating subscription using REST APIHi All, I am facing an error while creating the subscription for subscription type in Subscription Management using REST API URL: https://xxxxx.oraclecloud.com/crmRestAp…
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How to set Estimate quantity at customer account level for a period to track consumption?Hi team, We are having a business scenario, where they want to track estimates at customer account level, instead of subscription level. Ex - A customer may have multipl…
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How to bill customer monthly for overusing products than the Estimate quantity set for a yearWe are having a business scenario where end customers need to pay a certain amount on recurring basis to consume stocks within a year as estimated. However, they should …
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Business Events against subscription product line updatesHi Team We would like to leverage a feature if provisioned in subscription where there are business events raised for any update that happens at the product line alone. … -
Error while interfacing subscriptions to RMCSError found in log file: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.scm.pricing.priceExecution.algorithms.publicQuery.exception.SetQuer…
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In Milestone Billing, how to you assign the item to the Milestone Billing Template created under SM?I am investigating the functionality around Milestone Billing and Rev Rec, but i cannot find where i assign the item to the Milestone template i have created under SM. I…
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How to copy custom attributes from Order Management to Subscription ManagementSummary: How to copy custom attributes from Order Management to Subscription Management Content (please ensure you mask any confidential information): How to copy custom…
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Unable to add the Entitlement Plan to a ProductSummary: Unable to add the Entitlement Plan to a Product Content (please ensure you mask any confidential information): We are unable to add the Entitlement Plan to a Pr… -
How to customize the subscription number and subscription product puid?Hi is there any way to customize the sequence of subscription Number and Subscription Product PUIDs? and this id are getting auto generated is it possible to customize t…
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Clarification Required on Asset Transfer Between Business Units and Depreciation ResetDear Support Team I would like to escalate the following scenario for your clarification and assistance: We have a requirement to transfer an asset from one Business Uni…
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Is there any Subscription Management PVO available for use in OM Extension/ AlgorithmDear Experts, Is there any Subscription Management PVO available for use in OM Extension/ Algorithm ? I could not find any PVOs in the support doc :
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AI Features for Subscription ManagementSummary: Kindly provide the AI features available for Subscription Management. When verified the below, there were no feature available for Subscription Management in pa…
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25C Reporting Errors in Importing Credit MemosSummary: We can see there were new feature introduced in 25C to import credit memos and invoice separately. kindly confirm, where the changes were introduced, Send Subsc…
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Stop revenue recognition in AR for subscription management Invoices.(Rev Rec to be processed in RMCSWe have revenue contracts which send the contract information over to RMCS. Using this, revenue recognition is happening in RMCS which is working as expected. However, t…
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Use case of AI Agent Studio in Oracle Subscription Management Cloud (OSMC)Summary: As Oracle launced AI Agent Studio recently, we need to understand if we can implement few uses cases like below: "Recommendation for co-terminations and full en…
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"Usage Drill Through Reports" - Privilegie X SKU relationship questionMy client is analyzing the "Usage Drill Through Reports" and raised the following question: How can I find out which SKU (#number/Service) a privilege belongs to? Is it …
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Can we activate one subscription product in case of multiple product lines?Summary: In a draft subscription, we want to activate a single product line if there are multiple product lines. Is it possible in SMC? Do we have any API to achieve thi…
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How to import a subscription management using FBDISummary: How to import a subscription management using FBDI Content (required): Hi, there is a template (FBDI) to import a subscription management Version (include the v… -
How does data get into OSS_BI_SNAPSHOTSSummary: How does data get into OSS_BI_SNAPSHOTS or the other snapshot tables? Is there any ESS job needed to be run? Content (please ensure you mask any confidential in…
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Can anyone confirm if bundling is now supported in Subscription Management?Summary: We're executing a project where we have CPQ, Order Management, Subscription Management, RMCS and AR. The solution we're trying to identify is that, if Order Man… -
How to create smart actions for Subscription Management ?Summary: Hi, I'm trying to create a REST based smart actions for subscription management but I didn't find the Subscription Object in the dropdown. Can you someone pleas… -
How the TRX_DATE Will be Calculated while interfacing Bill Lines to AR?Summary: How the TRX_DATE on RA_INTERFACE_LINES_ALL table is calculated? is it based on the interface date? Or based on when the ESS job (Send Subscription Billing Infor…
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Creating additional satisfaction events with Subscription - RMCS algorithmsSummary: Hi Team, We have a requirement to create additional satisfaction events (RMCS) with Subscription - RMCS algorithms and we have added the below code and it is no…
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How to include multiple subscriptions into a single invoiceSummary: We have a requirement to include multiple subscriptions into a single invoice belonging to same customer, etc. Content (please ensure you mask any confidential … -
Hawaii time zoneSummary: My client was activating Oracle fusion subscription with first name and last name, in the time zone selection there was no option for Hawaii time zone, hence we…
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How to get the sales order number as the subscription numberHello all, We have a requirement where we need to get the same number of sales order as a subscription number where we have the SFDC - > OM - > OSMC integration in place…
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How to obtain Oracle Subscription details for a sales order in Oracle Fusion OMHello, I am trying to find a link between Fusion Order Management and Subscription Management. So we have few orders for which we have an item with subscription flag on,…
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AR interface shows different batch source names for two lines coming from subscririptionWe have Recurring and Usage item integrated from Order management to Subscription. After interfacing the usage andf Recurring lines from SMC(subscription management) int…
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August 6th webinar: Build Exceptional AI-Driven Customer ExperiencesCX expectations are higher than ever, with 24/7, first-time resolutions now the baseline. But with digital engagement outpacing human capacity, how can you keep up? Orac…