Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Effective-interest (annuity) amortization for a finance Leased instrument in Subscription ManagementSummary: Subscriptions are instantiated from CPQ quotes. A subscription line carries a financed “instrument” charge plus separate interest, service, and consumables char… -
Subscription Management roadmapWhere can I find the application roadmap for Subscription Management? I have found Sales, Service, Marketing, etc, but not Subscription Management. -
Payment Terms field on Product Line shows incorrect valueSummary: New field (Payment Terms) added to the product line on the subs summary form via APP composer shows the different value as compared to the value selected at the…
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How to Pin More fields for searching the Product linesSummary: Hello Team, Need your help to know if we can Pin the fields as highlighted below so that again and again, we don't need to search them and add them while coming…
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Unable to load Subscription Product through Import ManagementWe in process of loading Subscriptions in Oracle Fusion. However, the load for Subscriptions have errored out with following error - An error occurred during the data im…
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How to setup Warranty Allowance with SubscriptionSummary: Customer has requirement to setup warranty with fixed $ or % allocation to certain asset against fixed allowance. When service works orders are executed, the wa…
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How to have Subscription Billing generated with a markup every monthSummary: We have a requirement of generating a billing sequence with a markup of x% every month till the end date of the subscription. How to achieve this with the subsc…
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Apply receipt register report running with match option=Yes", creates reference but not applying.Summary: experiencing an issue with the "Apply Receipt Register" process when using the Exact Match = Yes option. While the system successfully applies a partial payment…
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Invalid contact error during reprocess order management transactionsSummary: Content (please ensure you mask any confidential information): 1) Created and submitted a Sales order in OM Cloud UI 2) Tried to process order through Reprocess… -
Unable to Rate the Usage Quantity in Subscription management for Usage ItemsSummary: Unable to Rate the Usage Quantity in Subscription management for Usage Items Content (please ensure you mask any confidential information): We created a sales o… -
Subscription Renewal NavigatorSummary: We are evaluating the available AI Agents for Subscription Management. We can see Subscription Renewal Navigator AI Agent available in AI Agent Studio, but we c…
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Any indication of Classic UI going away for Subscription Management in Fusion?Hello - I have been searching around but have been unable to find an answer. When will Classic UI for Subscription Management be no longer supported? Redwood screens hav… -
How to generate a separate invoice by month for past billing periodsSummary: Our business requirement is to generate a separate invoice (by month) for the past billing periods, because our customers could have a different PO for each mon… -
How to control the subscription profiles for newly created subscription flowing from OMSummary: We have created various subscription profile options but the profile is defaulted by system and it doesn't allow us to change. Is there any method to control wh…
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Send negative bill lines from subscription management to AR as Credit MemoWe have a scenario where we are creating negative usage lines (by adding negative quantity in usage) in subscription billing. These negative bill lines are interfaced to…
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How to restrict subscription data to be flown to RMCSSummary: Unable to restrict subscription data to be flown to RMCS based on a custom attribute value Content (please ensure you mask any confidential information): We are…
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Whats the significance of Agentic Renewal ProcessSummary: After 26B upgrade, we are seeing a new 'Agentic' renewal process at Subscription Management. I am unable to find any documentation around it. There is no mentio…
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How to Rate subscription usage on bill lines created from Sales order through CPQ-OM integrationSummary: Rate Usage button is not available at subscription bill lines level for the Usage subscription created from Order management Sales order using the CPQ-OM integr…
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Unable to create Subscription Order and facing error in Reprocess Order Transactions for Usage ItemsSummary: Unable to create Subscription Order and facing error in Reprocess Order Transactions for Usage Items Content (please ensure you mask any confidential informatio…
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How to Perform Subscriptions Amendments/ Termination/Renewal from Order ManagementSummary: How to Perform Subscriptions Amendments/ Termination/Renewal from Order Management Content (please ensure you mask any confidential information): We have Create…Goopikrishnan Jayaraman-Oracle 11 views 0 comments 0 points Started by Goopikrishnan Jayaraman-Oracle
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Unable to create Subscription Order and facing error in Reprocess Order Transactions with EFF fieldsSummary: Unable to create Subscription Order and facing error in Reprocess Order Transactions with EFF fields Content (please ensure you mask any confidential informatio…
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Subscription Management Redwood UISummary: When is it mandatory to switch to Redwood UI for Subscription Management?
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update Customer Bill To Sites Revenue and Receivable accountsHi all,I have one requirement, For the Intercompany segment to be defaulted correctly for both the Receivables and Revenue Accounts it becomes necessary to alter the ex…
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How to integrate the external billing system to subscriptions managementWe have a client requirement, that needs the billing for subscriptions to be done through external systems. We understand this can be achieved by REST API, but we want t…
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Add Assets button in Redwood UI's Subscription covered level is missingSummary: When working with Subscription redwood UI, I can not find the "Add Assets" button. The only displayed button is the "Add Covered Level" button I have searched i…
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Closed order reference in subscription lineSummary: We have implemented subscription management integrated with order management. Incase of termination initiated from sales order, there is no reference being capt…
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How to Set "Enable Periodic Revenue Recognition" Flag checked in SMCSummary: When a subscription with "one time charge", gets created in Active Status from Order Management in SMC. We need the "Enable Periodic Revenue Recognition" flag i… -
How to align Interface Date across bill lines in the same billing sequence?Summary: Looking for a supported approach to align Interface Date across bill lines within the same billing sequence (sequence 2 onward) in Oracle Subscription Managemen…
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What privilege to be assigned to run 'Fetch Subscription Invoice Information from Receivables'Summary: What privilege to be assigned to run 'Fetch Subscription Invoice Information from Receivables' Content (please ensure you mask any confidential information): We…
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How to avoid the splitting of billing lines for fixed billing methodSummary: Hello Team, We see the splitting of product billing lines against the subscription, I observe it is happening due to the start date which is either at the mid o…