Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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how to create evergreen subscription via Order REST APIWe have requirement to create evergreen subscription via Order REST API and what are all changes(algorithm) needed to create a subscription -
Subscription not sent to RMCSSummary: Subscription created in Subscription UI getting send to RMCS but subscription created from Order Management not getting picked by ESS Job Send Subscription Reve…
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You can't create a usage charge when the rating source is Internal - ErrorWhile uploading usage quantities using usage batch events and I am trying to upload usage quantities specific to charge since in a given period there are multiple charge…
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The value of the PricedQuantity attribute is invalid. (OSS-6075166)Summary: Import Management- > Manage Imports We uploaded the subscription data files using the 'Manage Import' function. Although the processes worked fine, we got error…
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Prerequisites to close a subscription lineSummary: We are unable to close the the subscription product line of multiple subscription product using the API, /crmRestApi/resources/11.13.18.05/subscriptionProducts/…
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How to achieve to populate estimated tax in subscription managementSummary: We have a requirement where tax classifications automatically start showing up in Subscription Management. Is there any way to display the estimated tax based o…
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Discount applied on Subscription Product Line is not showing as a separate line on AR Invoice.Summary: I have applied a discount through discount price list on subscription product but in AR Invoice, I don't see a separate line for discount. Rather system creates…
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Is there any workaround of "Manage Pricing Promotions" for Oracle Subscription Management?I want to apply the predefined discount or promotional codes to subscription like we do on Sales Order. I read that "Manage Pricing Promotions" is no available for Subsc…
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how to enable Proration Flag for One Time Sale Charges on Subscription?Summary: We want to enable Proration on One Time Sale Charges also. SO when Subscription is closed before End date we can generate credit memo to customer. share the ste… -
How to Enable Redwood UI Pages and Service Connections for a Custom Object in SCM Cloud.Summary: For Sales and Service custom objects, we can use the CX Extension Generator to enable Redwood based pages and connect them to the respective services. How can w…
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How to create a subscription but stop the revenue recognitionHello , I have a requirement where we need to a subscription and create an invoice but neither recognize the revenue nor send the billing lines to Revenue management.
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How to create Single Billing for One Time Charges with Multi Year ContractSummary: How to create subscription item in Subscription Management from order management for multi year contracts, for which billing happens in full one time at the sta…Goopikrishnan Jayaraman-Oracle 7 views 0 comments 0 points Started by Goopikrishnan Jayaraman-Oracle -
SLA Milestones not reflecting for imported SRsTeam, SLA milestones are getting reflected when SRs are created via UI, But not reflecting to SRs created via import(even after running the scheduled process-Monitor Ser…
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COGS recognition proportionate to Revenue for non-inventory service itemsSummary: Our client has a requirement where they need COGS recognition to be in proportion to Revenue recognized for non-inventory service items. Let us say, that we are…
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Incorrect Subscription Header Total Contract Value (TCV) during Contract AmendmentSummary: When an amendment is performed on a Subscription TCV value at the Subscription Header in “Under Amendment” status and “Pending Approval” Status shows incorrect …
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OM Imported Subscriptions End Date removal using Algorithm ScriptAs you know, Oracle Fusion currently does not support > import of Evergreen Subscriptions from Order Management. Namely, Sales Order line for subscription item cannot be…
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You must provide an item master to create the subscription. (OSS-6075035)Summary: We are getting this error while creating the subscritpion for few users when we add few custom roles. This is not reproducible for other users having the same r…Yaswanth-Raj-Eadarada-Oracle 17 views 2 comments 0 points Most recent by Yaswanth-Raj-Eadarada-Oracle
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unable to activate subscription through rest api after 26B upgradeSummary: We are unable to activate the subscritpion thorugh rest api after 26b upgrade. Content (please ensure you mask any confidential information): Version (include t…
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Unable to Update usage quantity to the billing summary since Usage feature updatesSummary: Unable to Update usage quantity to the billing summary since Usage feature updates This is very critical for our customer to be able to update usage manually. C…
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Error when Rate Subscription Usage EventsSummary: We're using Rate Plan for a Subscription Product, we followed below steps but got an error after we ran the ESS job "Rate Subscription Usage Events", error mess…
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Unable to check "Enable Periodic Billing" for one-time charges in OSS OrdersSummary: Unable to check "Enable Periodic Billing" for one-time charges in OSS Orders Content (please ensure you mask any confidential information): We are creating orde…Goopikrishnan Jayaraman-Oracle 6 views 0 comments 0 points Started by Goopikrishnan Jayaraman-Oracle
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Effective-interest (annuity) amortization for a finance Leased instrument in Subscription ManagementSummary: Subscriptions are instantiated from CPQ quotes. A subscription line carries a financed “instrument” charge plus separate interest, service, and consumables char… -
Subscription Management roadmapWhere can I find the application roadmap for Subscription Management? I have found Sales, Service, Marketing, etc, but not Subscription Management.
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Payment Terms field on Product Line shows incorrect valueSummary: New field (Payment Terms) added to the product line on the subs summary form via APP composer shows the different value as compared to the value selected at the…
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How to Pin More fields for searching the Product linesSummary: Hello Team, Need your help to know if we can Pin the fields as highlighted below so that again and again, we don't need to search them and add them while coming…
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Unable to load Subscription Product through Import ManagementWe in process of loading Subscriptions in Oracle Fusion. However, the load for Subscriptions have errored out with following error - An error occurred during the data im…
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How to setup Warranty Allowance with SubscriptionSummary: Customer has requirement to setup warranty with fixed $ or % allocation to certain asset against fixed allowance. When service works orders are executed, the wa…
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How to have Subscription Billing generated with a markup every monthSummary: We have a requirement of generating a billing sequence with a markup of x% every month till the end date of the subscription. How to achieve this with the subsc…
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Apply receipt register report running with match option=Yes", creates reference but not applying.Summary: experiencing an issue with the "Apply Receipt Register" process when using the Exact Match = Yes option. While the system successfully applies a partial payment…
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Invalid contact error during reprocess order management transactionsSummary: Content (please ensure you mask any confidential information): 1) Created and submitted a Sales order in OM Cloud UI 2) Tried to process order through Reprocess…