Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Need to adjust the last bill line using groovy scriptSummary: When we do adjustment on covered level manually the billing lines generated has a small fractional amount less than actual value. Example on covered level adjus… -
Add estimated Usage in SubscriptionI am trying to add the Estimated usage in a Subscription following the document link mentioned below https://docs.oracle.com/en/cloud/saas/subscription-management/fasum/… -
Fusion- OIC Integration Error Notification Detailed Email RequiredSummary: Hi Team, Whenever an integration between Fusion and OIC encounters errors during execution, the system sends error notification emails to the AMS team. Ideally,…
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Credit memo Bill line not interfaced to AR from SubscriptionHi Team, There is an issue with converted subscriptions which have invoices already billed in legacy ERP system and hence, the lines are marked yes flag in bill lines wh…
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Order management to Subscription management Service mappingSummary: we would like to service map sales order line EFF field to Standard field on Subscription product level.is this possible? Destination Field#Meter(MeterDefinitio…
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Item setup in Product Information management for subscription itemsWe are implementing oracle fusion Subscription and Revenue Management. We have defined the subscription items as Item in PIM (Product Information Management) under Maste…
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How to apply tier based discount based on cumulative usage quantitySummary: Hello, Team. We price subscriptions based on meter readings. The client requires a discount based on a defined usage quantity, i.e. 0 for the first 100 usage qu…
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Multiple Main Items in One ContractSummary: Hello Team, We have one scenario to review. Please find the details below: 1. Scenario 1: The user can create a Sales Order (subscription order) in Order Manage…
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How to enable grouping rule in SMC using Subscription Number as the grouping object?Summary: Use Case - During Upsell, I want to add new products to the same subscription. Upsells are triggered from Quoting system and come to SMC through Fusion Order Ma… -
How to access Subscription Configuration page under RedwoodSummary: Subscription Configuration page is missing under Subscription Management (Redwood) Content (please ensure you mask any confidential information): The Subscripti…
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Will groovy script triggers timeout/give errors while updating a large number of recordsSummary: Hi all, We are working on Subscription Management Module of Oracle Fusion and updating a field on Subscription Products Object level with data from Subscription…
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Enterprise Scheduler Job Application Identity for CRMSummary: Subscription getting closed by this username, why? Content (please ensure you mask any confidential information): We need to stop subscriptions getting closed b…
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Feature Implementation: CPI-Based Annual Price Increase with Flat X% Subscription ManagementSummary: Hi, I want to implement annual price increment on the subscription based on a CPI % that changes every year. The price is supposed to increase on every subscrip…
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Header showing as close even if all the Product line is not closed statusSummary: Need to undersatnd how come the subscription header is closed even if the all the product lines are not close. Ideally header should come in 'Closed' status onl…
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Descriptive flex field table for subscription productSummary: May I know which table stores the Descriptive Flex Field for Subscription Product? Thanks, Krishna
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subcription management approval mechanismWe want to create internal approval mechanism for subscription in order for a person who create subscription the supervisor should approve the subscription and without t… -
Preventive maintenance in Standard coverage templateAfter 24B update we have Preventive Maitenance tab added in standard coverage, Can anybody let me know what is the use of new preventive maintenance tab in Standard cove…
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Accessing customer master data from oracle subscription formSummary: Is there a means to access customer master using the customer data selected on the subscription as the context? I am looking to view customer master data direct… -
Reset the Processed flag in the OSS_RMCS_DOC_LINES_T tableWe have lines in the OSS_RMCS_DOC_LINES_T table with Processed_Flag = 'Y'. The log for the Send Subscriptions to RMCS ESS job shows the document lines were inserted so t…
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How to change the start date of an included warranty?Currently the included warranty on Fusion is created based on the ship date and probably with a specific offset for installation purposes. However, if an OEM is selling …
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Why tax getting calculated in subscription for few customers?Summary: There's no exempt tax setup done for any customers, however for few customers the tax is getting calculated in subscription line and for few it is not ? Content…
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How to terminate specific covered assets within a coverage item from SO using REST APISummary: How to terminate specific covered assets within a coverage item from SO using REST API Content (please ensure you mask any confidential information): We have a …
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How to add custom field to invoice textSummary: Can we add a custom field on the Subscription to the Invoice Text on the Profile setup? Content (please ensure you mask any confidential information): currently… -
Purging Old assetsSummary: Deleting Old Install Base Assets based on the Date Parameter. Content (please ensure you mask any confidential information): Hi Team, we have a business require…
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Location of SMC to AR Standard Field Mapping in Subscription ManagementSummary: Hi Team, We are currently working on SMC to AR mapping. Under the Service Mapping section in Subscription Configuration, we are unable to find the standard fiel…
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How to do an advance billing for the current month in the previous month of given date.How to do an advance billing for the current month in the previous month of given date. Eg. Billing for 1-Jan-26 to 31-Jan-26 = invoice generation on 27-Dec 1-Feb-26 to …
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Disabled Reset Billing Status on Billing summary formSummary: User unable to reset the 'Reset billing Status' against the subs product. Content (please ensure you mask any confidential information): Please advice if there …
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I’m looking for related roles for license B91080.Hello, I’m looking for related roles for license B91080.I find document predefined-roles-subscription-impact_25C and I cant find any information about B91080 roles. Same…
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How to auto create subscription renewal in Active status?Summary: We want to auto create renewal subscrptions in 'Active' status. I can auto create but always creates in Draft status. I think this is due to the reason that bil…
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JBO-27023: Failed to validate all rows in a transaction.Summary: While duplicating the subscription with 1000+ lines the ESS job is ending with an error 'JBO-27023: Failed to validate all rows in a transaction'. Attached the …