Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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No Subscription Management configuration audit objects, are there associated tables?As there are no audit objects available for Subscription Management setup tasks (only transaction audit objects), are there associated tables for these set up tasks? Set… -
How to confirm workflow emails has been delivered?Hello, We are using Subscription Management from Oracle Fusion Cloud Applications (version 25B). We have an Object Workflow configured in Application Composer that email…
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how to fetch item effs attribute in subscription product line in groovy scriptSummary: how to fetch item effs attribute in subscription product line in groovy script Content (please ensure you mask any confidential information): Version (include t…
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True-up amount is not reflecting at Subscription Product Billing Summary level for CommitmentsWe have the following commitment use case scenario - Commitment Amount at Entitlement Plan - 200000 Commitment Period - Year To track the commitments, product is associa…
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Renewed items are being created in Draft status instead of ActiveHi Team, While renewing a subscription, we observed that the renewed item is being created in Draft status instead of Active. We would like the renewed item to be automa…
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How to increase the size of attachmentSummary: Business requirement is to add a video in a negotiation that would at least be 7.5 GB in size. I tried in the profile option (FND_FILE_UPLOAD_MAX_SIZE) to chang…
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REMINDER: Revenue Transformation Overview Demo this Week - Register Today!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
JBO-27014: Attribute BillingFreq in ProductsEO__DefCustomizer__ is required.Summary: Business is trying to use One Time Billing Feature in subscription management using the Order Orchestration process from OM In OM order is created and submitted…
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Subscription UI Changes using Profile OptionSummary: We want to control the Subscription and Subscription Product UI using custom profile option. There were new feature introduced to move products across subscript…
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How to apply tier based discount based on cumulative usage quantitySummary: Hello, Team. We price subscriptions based on meter readings. The client requires a discount based on a defined usage quantity, i.e. 0 for the first 100 usage qu…
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25C Configurable Grouping Rules for SubscriptionsIs the functionality is limited to Order management or we can have this functionality for any upstream system, example CPQ or Third party system.
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Billing records are interfaced but Invoice is not getting generated.Summary: Hi, I am trying to generate the Invoice from subscription. I have run the required ESS job and the eligible billing records are interfaced bu Invoice is not gen… -
Renew a subscription to a different productHi Team, We are seeking a solution to Renew an existing subscription to a different product instead of original product. Kindly advise on the available options Thanks, N…
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Invoices from ORA_Subscription and Oracle DOO Integrated Subscriptions sources into a single invoiceSummary: We want to send a single invoice per customer combining data from both the sources without impacting the integrity with source modules. Source in a mandatory pa… -
Unable to find PVO names for seeded tables. How to create PVO for seeded tables.Summary: Hi, We need to extract data from below seeded tables using BICC PVO's As we could not able to find any PVO from the BICC mapping list shared for latest release …
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Column for Quantity and Rounded Quantity in Entitlement Plan EstimatesSummary: We have a reporting requirement. We are trying to figure out a backend column for Quantity and Rounded Quantity. We queried in the table OSS_ENT_PLAN_ESTIMATES …
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Calculate Adjusted Dates For Leap Year Using AlgorithmSummary: The Subscriptions are created from Sales Order using standard integration through 'DOO_Subscription' task. The ‘Contract Start Date’ and ‘Contract End Date’ are…
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Error while creating subscription using REST APIHi All, I am facing an error while creating the subscription for subscription type in Subscription Management using REST API URL: https://xxxxx.oraclecloud.com/crmRestAp…
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How to set Estimate quantity at customer account level for a period to track consumption?Hi team, We are having a business scenario, where they want to track estimates at customer account level, instead of subscription level. Ex - A customer may have multipl…
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How to bill customer monthly for overusing products than the Estimate quantity set for a yearWe are having a business scenario where end customers need to pay a certain amount on recurring basis to consume stocks within a year as estimated. However, they should …
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Business Events against subscription product line updatesHi Team We would like to leverage a feature if provisioned in subscription where there are business events raised for any update that happens at the product line alone. … -
Error while interfacing subscriptions to RMCSError found in log file: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.scm.pricing.priceExecution.algorithms.publicQuery.exception.SetQuer…
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In Milestone Billing, how to you assign the item to the Milestone Billing Template created under SM?I am investigating the functionality around Milestone Billing and Rev Rec, but i cannot find where i assign the item to the Milestone template i have created under SM. I…
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How to copy custom attributes from Order Management to Subscription ManagementSummary: How to copy custom attributes from Order Management to Subscription Management Content (please ensure you mask any confidential information): How to copy custom…
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Unable to add the Entitlement Plan to a ProductSummary: Unable to add the Entitlement Plan to a Product Content (please ensure you mask any confidential information): We are unable to add the Entitlement Plan to a Pr… -
How to customize the subscription number and subscription product puid?Hi is there any way to customize the sequence of subscription Number and Subscription Product PUIDs? and this id are getting auto generated is it possible to customize t…
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Clarification Required on Asset Transfer Between Business Units and Depreciation ResetDear Support Team I would like to escalate the following scenario for your clarification and assistance: We have a requirement to transfer an asset from one Business Uni…
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Is there any Subscription Management PVO available for use in OM Extension/ AlgorithmDear Experts, Is there any Subscription Management PVO available for use in OM Extension/ Algorithm ? I could not find any PVOs in the support doc :
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25C Reporting Errors in Importing Credit MemosSummary: We can see there were new feature introduced in 25C to import credit memos and invoice separately. kindly confirm, where the changes were introduced, Send Subsc…
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Stop revenue recognition in AR for subscription management Invoices.(Rev Rec to be processed in RMCSWe have revenue contracts which send the contract information over to RMCS. Using this, revenue recognition is happening in RMCS which is working as expected. However, t…