Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Billing records are interfaced but Invoice is not getting generated.Summary: Hi, I am trying to generate the Invoice from subscription. I have run the required ESS job and the eligible billing records are interfaced bu Invoice is not gen… -
Renew a subscription to a different productHi Team, We are seeking a solution to Renew an existing subscription to a different product instead of original product. Kindly advise on the available options Thanks, N… -
Invoices from ORA_Subscription and Oracle DOO Integrated Subscriptions sources into a single invoiceSummary: We want to send a single invoice per customer combining data from both the sources without impacting the integrity with source modules. Source in a mandatory pa… -
Unable to find PVO names for seeded tables. How to create PVO for seeded tables.Summary: Hi, We need to extract data from below seeded tables using BICC PVO's As we could not able to find any PVO from the BICC mapping list shared for latest release …
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Column for Quantity and Rounded Quantity in Entitlement Plan EstimatesSummary: We have a reporting requirement. We are trying to figure out a backend column for Quantity and Rounded Quantity. We queried in the table OSS_ENT_PLAN_ESTIMATES …
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Calculate Adjusted Dates For Leap Year Using AlgorithmSummary: The Subscriptions are created from Sales Order using standard integration through 'DOO_Subscription' task. The ‘Contract Start Date’ and ‘Contract End Date’ are…
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Error while creating subscription using REST APIHi All, I am facing an error while creating the subscription for subscription type in Subscription Management using REST API URL: https://xxxxx.oraclecloud.com/crmRestAp…
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How to set Estimate quantity at customer account level for a period to track consumption?Hi team, We are having a business scenario, where they want to track estimates at customer account level, instead of subscription level. Ex - A customer may have multipl…
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How to bill customer monthly for overusing products than the Estimate quantity set for a yearWe are having a business scenario where end customers need to pay a certain amount on recurring basis to consume stocks within a year as estimated. However, they should …
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Business Events against subscription product line updatesHi Team We would like to leverage a feature if provisioned in subscription where there are business events raised for any update that happens at the product line alone. … -
Error while interfacing subscriptions to RMCSError found in log file: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.scm.pricing.priceExecution.algorithms.publicQuery.exception.SetQuer…
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How to copy custom attributes from Order Management to Subscription ManagementSummary: How to copy custom attributes from Order Management to Subscription Management Content (please ensure you mask any confidential information): How to copy custom…
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Unable to add the Entitlement Plan to a ProductSummary: Unable to add the Entitlement Plan to a Product Content (please ensure you mask any confidential information): We are unable to add the Entitlement Plan to a Pr… -
How to customize the subscription number and subscription product puid?Hi is there any way to customize the sequence of subscription Number and Subscription Product PUIDs? and this id are getting auto generated is it possible to customize t…
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Clarification Required on Asset Transfer Between Business Units and Depreciation ResetDear Support Team I would like to escalate the following scenario for your clarification and assistance: We have a requirement to transfer an asset from one Business Uni…
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Is there any Subscription Management PVO available for use in OM Extension/ AlgorithmDear Experts, Is there any Subscription Management PVO available for use in OM Extension/ Algorithm ? I could not find any PVOs in the support doc :
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25C Reporting Errors in Importing Credit MemosSummary: We can see there were new feature introduced in 25C to import credit memos and invoice separately. kindly confirm, where the changes were introduced, Send Subsc…
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Stop revenue recognition in AR for subscription management Invoices.(Rev Rec to be processed in RMCSWe have revenue contracts which send the contract information over to RMCS. Using this, revenue recognition is happening in RMCS which is working as expected. However, t…
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Use case of AI Agent Studio in Oracle Subscription Management Cloud (OSMC)Summary: As Oracle launced AI Agent Studio recently, we need to understand if we can implement few uses cases like below: "Recommendation for co-terminations and full en…
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"Usage Drill Through Reports" - Privilegie X SKU relationship questionMy client is analyzing the "Usage Drill Through Reports" and raised the following question: How can I find out which SKU (#number/Service) a privilege belongs to? Is it …
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Can we activate one subscription product in case of multiple product lines?Summary: In a draft subscription, we want to activate a single product line if there are multiple product lines. Is it possible in SMC? Do we have any API to achieve thi…
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How to import a subscription management using FBDISummary: How to import a subscription management using FBDI Content (required): Hi, there is a template (FBDI) to import a subscription management Version (include the v… -
How does data get into OSS_BI_SNAPSHOTSSummary: How does data get into OSS_BI_SNAPSHOTS or the other snapshot tables? Is there any ESS job needed to be run? Content (please ensure you mask any confidential in…
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Can anyone confirm if bundling is now supported in Subscription Management?Summary: We're executing a project where we have CPQ, Order Management, Subscription Management, RMCS and AR. The solution we're trying to identify is that, if Order Man… -
How to create smart actions for Subscription Management ?Summary: Hi, I'm trying to create a REST based smart actions for subscription management but I didn't find the Subscription Object in the dropdown. Can you someone pleas… -
How the TRX_DATE Will be Calculated while interfacing Bill Lines to AR?Summary: How the TRX_DATE on RA_INTERFACE_LINES_ALL table is calculated? is it based on the interface date? Or based on when the ESS job (Send Subscription Billing Infor…
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Creating additional satisfaction events with Subscription - RMCS algorithmsSummary: Hi Team, We have a requirement to create additional satisfaction events (RMCS) with Subscription - RMCS algorithms and we have added the below code and it is no…
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How to include multiple subscriptions into a single invoiceSummary: We have a requirement to include multiple subscriptions into a single invoice belonging to same customer, etc. Content (please ensure you mask any confidential …
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Hawaii time zoneSummary: My client was activating Oracle fusion subscription with first name and last name, in the time zone selection there was no option for Hawaii time zone, hence we…
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How to get the sales order number as the subscription numberHello all, We have a requirement where we need to get the same number of sales order as a subscription number where we have the SFDC - > OM - > OSMC integration in place…