Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
-
Use case of AI Agent Studio in Oracle Subscription Management Cloud (OSMC)Summary: As Oracle launced AI Agent Studio recently, we need to understand if we can implement few uses cases like below: "Recommendation for co-terminations and full en… -
"Usage Drill Through Reports" - Privilegie X SKU relationship questionMy client is analyzing the "Usage Drill Through Reports" and raised the following question: How can I find out which SKU (#number/Service) a privilege belongs to? Is it …
-
Can we activate one subscription product in case of multiple product lines?Summary: In a draft subscription, we want to activate a single product line if there are multiple product lines. Is it possible in SMC? Do we have any API to achieve thi…
-
How to import a subscription management using FBDISummary: How to import a subscription management using FBDI Content (required): Hi, there is a template (FBDI) to import a subscription management Version (include the v… -
How does data get into OSS_BI_SNAPSHOTSSummary: How does data get into OSS_BI_SNAPSHOTS or the other snapshot tables? Is there any ESS job needed to be run? Content (please ensure you mask any confidential in…
-
Can anyone confirm if bundling is now supported in Subscription Management?Summary: We're executing a project where we have CPQ, Order Management, Subscription Management, RMCS and AR. The solution we're trying to identify is that, if Order Man… -
How to create smart actions for Subscription Management ?Summary: Hi, I'm trying to create a REST based smart actions for subscription management but I didn't find the Subscription Object in the dropdown. Can you someone pleas… -
How the TRX_DATE Will be Calculated while interfacing Bill Lines to AR?Summary: How the TRX_DATE on RA_INTERFACE_LINES_ALL table is calculated? is it based on the interface date? Or based on when the ESS job (Send Subscription Billing Infor…
-
Creating additional satisfaction events with Subscription - RMCS algorithmsSummary: Hi Team, We have a requirement to create additional satisfaction events (RMCS) with Subscription - RMCS algorithms and we have added the below code and it is no…
-
How to include multiple subscriptions into a single invoiceSummary: We have a requirement to include multiple subscriptions into a single invoice belonging to same customer, etc. Content (please ensure you mask any confidential … -
Hawaii time zoneSummary: My client was activating Oracle fusion subscription with first name and last name, in the time zone selection there was no option for Hawaii time zone, hence we…
-
How to get the sales order number as the subscription numberHello all, We have a requirement where we need to get the same number of sales order as a subscription number where we have the SFDC - > OM - > OSMC integration in place…
-
How to obtain Oracle Subscription details for a sales order in Oracle Fusion OMHello, I am trying to find a link between Fusion Order Management and Subscription Management. So we have few orders for which we have an item with subscription flag on,…
-
AR interface shows different batch source names for two lines coming from subscririptionWe have Recurring and Usage item integrated from Order management to Subscription. After interfacing the usage andf Recurring lines from SMC(subscription management) int…
-
August 6th webinar: Build Exceptional AI-Driven Customer ExperiencesCX expectations are higher than ever, with 24/7, first-time resolutions now the baseline. But with digital engagement outpacing human capacity, how can you keep up? Orac… -
Redwood User Interface for Subscription ManagementSummary: I need to implement Redwood UI for Subscription Management. I followed all the steps to enable Redwood UI in OSM but I'm getting blank screen after going to new…
-
Avoid Custom attributes to copy when a subscription is renewedSummary: Hi team, The business requires that certain custom line level attributes—specifically "Trial Type" and "Trial Duration"—should not be copied to the new subscrip…
-
25C Configurable Grouping Rules for SubscriptionsSummary: Is it mandatory to have Grouping Rules for Subscriptions? We are currently using RESTAPI to create new subscription and update existing subscription, will it re…
-
How to acquire usage quantity from External application to Subscription ManagementSummary: Hi, We have a requirement to acquire usage quantity from External application to subscription bill Lines. Please help me to setup this requirement in Subscripti…
-
how to update date to interface field in bill line in subscription productSummary: Hi we are trying to update date to interface field in bill line based on charge definition Eg : if charge definition is true up then date to interface should be…
-
How to update unit list price of products at of an active subscriptionNeed to update the unit list price of products of an active subscription.
-
Restrict user assigned to one Business unit from accessing data of another Business unitSummary: Is there a way we can restrict the user of one business unit from accessing the data of another business unit? From example the subscriptions that are created i…
-
Unable to load Subscription Product through Import ManagementWe in process of loading Subscriptions in Oracle Fusion. However, the load for Subscriptions have errored out with following error - An error occurred during the data im…
-
How do I make the 'RenewedDate' subscription product standard attribute visible in the UIHi, We have identified a standard field with the API name RenewedDate and display name Renewed On. As per our business requirements, we would like this field to be visib…
-
How to rate usage commitments in Oracle Subscription Mgmt?Summary: Facing errors while rating usage commitments in Oracle Subscription Management Content (please ensure you mask any confidential information): Hi, We are having …
-
CX Subscriptions - mass actionsSummary: Hi team, Looking to advise a customer, on recommended practices for broad actions such as the ones mentioned below. Customer business model: selling SaaS produc…
-
Pass Unified Rate Plan Name for Subscription ProductsSummary: I have a requirement to pass the rate plan for subscription product using API and to specify it, it only accept 'RequestedRatePlanNumber' parameter, so I can se… -
Oracle solutions for license fulfillment (Software industry)Summary: Our organization would like to connect with other software companies who have successfully implemented Subscription Management to fulfill and service software l…
-
How to pass Satisfaction plan as Immediate for a few products from Subscriptions to RMCSSummary: How to pass Satisfaction plan as Immediate for a few products from Subscriptions to RMCS Content (please ensure you mask any confidential information): We tried…
-
How to update Ship-To Site Address using APISummary: Looking for REST/SOAP API to update "Bill To" Site address. Content (please ensure you mask any confidential information): We are creating Hub Organization Cust…