Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to bulk upload Subscription Profiles in the Subscription management moduleSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t… -
Subscription 26A close credit method do not see the new valuesSummary: in 26A supposed to be 3 new values in close credit method but we do not see them. we see only 3 values - Full, prorate with credit, prorate without credit Conte… -
Call fusion BIP report using REST APISummary: Hi Team, Are REST APIs available to query BI Publisher (BIP) reports in Oracle Fusion? If yes, please share the details including the endpoint URL and sample pa…
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Is it possible to capture Subscription Product Amend Reason with Credit Memo Credit Reason?Summary: We have business requirement to capture to capture Subscription Product Amend Reason or Close Reason with Credit Memo Credit Reason. Both were standard fields. …
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Usage based subscription and revenue managementUsage based subscription and revenue management Hello, We have long running subscriptions (evergreen and billed every year). These susbcriptions are billed using estimat… -
EFF tables for SubscriptionsSummary: Where can I find EFF tables in fusion to fetch Custom attribute details in SAAS report at Subscription Header Level. Content (please ensure you mask any confide…
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Oracle REST API in groovy script giving 404 errorSummary: When trying to call a REST API (POST, PATCH) call in groovy script, It is giving error on save action in subscription UI. error : " Exception in expression "ora…
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Bulk update coverage details in subscriptionsSummary: We have a requirement to update standard coverage details in Subscriptions in bulk. So far I am unable to find any file based import for entitlement rules in su…
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Assistance Needed: Error During Subscription Approval in BPM WorklistSummary: I am receiving the error, “A requested resource was not found. See logs for more details,” while approving a subscription from the BPM Worklist in Oracle Subscr…
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Subscription Management Redwood UISummary: We have enabled the Subscription Management Redwood UI in 25B. When this Subscription Management Redwood UI will become default and mandatory. Kindly confirm on…
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In subscriptions, Product close date having different date formatSummary: Hello team, We noticed that 'Product close date' field is having different date format as compared to the start and End date at the product line are. Was there …
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Need to adjust the last bill line using groovy scriptSummary: When we do adjustment on covered level manually the billing lines generated has a small fractional amount less than actual value. Example on covered level adjus… -
Add estimated Usage in SubscriptionI am trying to add the Estimated usage in a Subscription following the document link mentioned below https://docs.oracle.com/en/cloud/saas/subscription-management/fasum/…
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Credit memo Bill line not interfaced to AR from SubscriptionHi Team, There is an issue with converted subscriptions which have invoices already billed in legacy ERP system and hence, the lines are marked yes flag in bill lines wh…
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Order management to Subscription management Service mappingSummary: we would like to service map sales order line EFF field to Standard field on Subscription product level.is this possible? Destination Field#Meter(MeterDefinitio…
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Item setup in Product Information management for subscription itemsWe are implementing oracle fusion Subscription and Revenue Management. We have defined the subscription items as Item in PIM (Product Information Management) under Maste…
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How to apply tier based discount based on cumulative usage quantitySummary: Hello, Team. We price subscriptions based on meter readings. The client requires a discount based on a defined usage quantity, i.e. 0 for the first 100 usage qu…
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Multiple Main Items in One ContractSummary: Hello Team, We have one scenario to review. Please find the details below: 1. Scenario 1: The user can create a Sales Order (subscription order) in Order Manage…
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How to access Subscription Configuration page under RedwoodSummary: Subscription Configuration page is missing under Subscription Management (Redwood) Content (please ensure you mask any confidential information): The Subscripti…
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Enterprise Scheduler Job Application Identity for CRMSummary: Subscription getting closed by this username, why? Content (please ensure you mask any confidential information): We need to stop subscriptions getting closed b…
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Feature Implementation: CPI-Based Annual Price Increase with Flat X% Subscription ManagementSummary: Hi, I want to implement annual price increment on the subscription based on a CPI % that changes every year. The price is supposed to increase on every subscrip…
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Header showing as close even if all the Product line is not closed statusSummary: Need to undersatnd how come the subscription header is closed even if the all the product lines are not close. Ideally header should come in 'Closed' status onl…
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Descriptive flex field table for subscription productSummary: May I know which table stores the Descriptive Flex Field for Subscription Product? Thanks, Krishna
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subcription management approval mechanismWe want to create internal approval mechanism for subscription in order for a person who create subscription the supervisor should approve the subscription and without t… -
Preventive maintenance in Standard coverage templateAfter 24B update we have Preventive Maitenance tab added in standard coverage, Can anybody let me know what is the use of new preventive maintenance tab in Standard cove…
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Accessing customer master data from oracle subscription formSummary: Is there a means to access customer master using the customer data selected on the subscription as the context? I am looking to view customer master data direct… -
Reset the Processed flag in the OSS_RMCS_DOC_LINES_T tableWe have lines in the OSS_RMCS_DOC_LINES_T table with Processed_Flag = 'Y'. The log for the Send Subscriptions to RMCS ESS job shows the document lines were inserted so t…
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Why tax getting calculated in subscription for few customers?Summary: There's no exempt tax setup done for any customers, however for few customers the tax is getting calculated in subscription line and for few it is not ? Content…
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How to add custom field to invoice textSummary: Can we add a custom field on the Subscription to the Invoice Text on the Profile setup? Content (please ensure you mask any confidential information): currently… -
Location of SMC to AR Standard Field Mapping in Subscription ManagementSummary: Hi Team, We are currently working on SMC to AR mapping. Under the Service Mapping section in Subscription Configuration, we are unable to find the standard fiel…