Single AR Transaction Source Across Subscription Lifecycle (OM and SMC)
Summary:
Subscription billing transactions for the same subscription lifecycle are interfaced to AR using different transaction sources (ORA_DOO and ORA_SUBS) depending on whether the billing event originates from Order Management or Subscription Management. This results in separate invoices being generated. We would like to understand whether Oracle supports using a single AR transaction source across the entire subscription lifecycle.
Content (please ensure you mask any confidential information):
We reviewed the "Create One Invoice for Physical Items, Coverages, and Subscriptions" documentation. Our requirement, however, is not invoice consolidation but transaction source consistency.
Observed behavior:
• Subscription created through Order Management → Transaction Source = ORA_DOO