You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can a single order generate multiple Included Warranties or multi-line IW?

Subject / Summary: How to generate multiple Included Warranties or multi-line Included Warranties with distinct coverage dates from a single sales order?

Details:Hi Team,

We have a requirement in Oracle Subscription Management regarding how Included Warranties (IW) are generated from a fulfillment/sales order containing multiple asset-enabled items.

Current Behavior:

When a sales order contains multiple asset-enabled items with different start and end dates, the system currently aggregates them into a single Included Warranty. Specifically:

  • The IW start date defaults to the earliest start date among the order lines.
  • The IW end date defaults to the farthest end date among the order lines.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!