What does OTL time category track usage field stand for? — Cloud Customer Connect
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What does OTL time category track usage field stand for?

edited Jul 9, 2018 12:47PM in Workforce Management 2 comments

Summary

What does OTL time category track usage field stand for?

Content

What does time category track usage field stand for?

Hi experts,

Can anybody explain what the track usage field (Yes/No) stands for in the create time category page?
I suspect that it is used for unit based categories only.

Thanks in advance,
Volodymyr

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