Absence balance not updating when working hours are changed

Summary:

When an employee changes working hours, we are seeing issues where the absence balance is not reflecting the hours change. We have examples of this where working hours have both increased and decreased and there has been no changed to the absence balance.

I have run one off processes for Evaluate Absences and Calculate Accruals and balances but have not yet resolved this issue.

Can I please check if anyone else is experiencing similar behaviour? If so, how have you resolved?

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