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Need to display only Active Departments from REST API Service Connection

in Help Desk

Summary:

Hi,

We have configured a custom field to dynamically display on a Next Gen Help Desk Layout. Currently the custom field is associated to a Field Template that contains a Service Connection to Get All DepartmentsLOV. We would like to further customize this so that the field only displays Active Departments and not both Inactive and Active.

Content (required):

Requirement: Custom field (LOV) to display only Active Departments using Visual Builder Studio configuration for Next Gen UI.

I can see that I am able to pull the Status from the GetAll Department Data, however, I am unsure where I can configure a statement similar to: If Department is Active, Then Display in LOV.

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