Employee benefit questions/calls- Chatbots
Summary
Top 5-10 questions from employees to your benefits departmentContent
We are reviewing some basic chat bot use cases in the Employee benefits area and would like your input. A Chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual method. This type of AI-powered conversational help can dramatically decrease calls for user assistance.
To leverage Chatbots we would like to get some basic benefits questions employees ask the Benefits department from customers so, can you tell us the top 5-10 questions your employees ask in relation to their benefits?
For example