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Need to know how repairs and replacements scenarios are covered using RMA in Order Management fusion

in Order Management 2 comments

Summary: RMA process in Order management oracle fusion for Repairs and replacement scenarios


Content (required):

We have a requirement to implement RMA and also have a use case where the shipped goods upon shipping were not in working condition so we will be again receiving the goods , do the repairing (replace the damaged/error component of the product) and again reship to the customer.

Can you please let us know that how can we tackle this use case (please cover the inventory aspects (and Cogs and Revenue aspects too , if any)


Version (include the version you are using, if applicable): 23B

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