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Offboarding Journey is not populating when an employee is terminated

edited Sep 4, 2023 6:52PM in Journeys 2 comments

Summary:Summary: I have created a checklist for Offboarding yet when an employee is terminated nothing happens as it does for the Pre-hire and Post-hire checklists.

The Action is Termination, and the Category is Offboarding.

I also tried adding eligibility criteria and the Journey will not populate for the line manager when an employee is terminated.

Content (required): Action is Termination, Category is Offboarding. Tasks has the Performer and Owner chosen.

Allocation criteria is: When the action record becomes effective

Completion criteria is: All mandatory and optional tasks completed


Version (include the version you are using, if applicable):23B




Code Snippet (add any code snippets that support your topic, if applicable):

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