Credit Memo to be applied automatically — Cloud Customer Connect
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Credit Memo to be applied automatically

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We have a business requirement to apply the Credit memo automatically based on specific transaction type.

for instance,

if the invoice is created using transaction type: FOC then, Credit Memo to be applied on this invoice with the related transaction Type: FOC-CM and to adjust the invoice lines only NOT Tax Amount.

if we said the original invoice amount is 1,150 SAR (150 is VAT), after applying the Credit memo, the open balance on the invoice should be 150 SAR. only.

Is it possible to do this as per standard functionality of the system?

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