How to get Approval workflow issue description/Resolution more detailed (PO/AP) — Cloud Customer Connect
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How to get Approval workflow issue description/Resolution more detailed (PO/AP)

edited Jul 13, 2023 11:06AM in Payables, Payments & Cash Management 2 comments

Summary:

How to get Approval workflow issue description/Resolution more detailed (PO/AP)

Content (required):

When a transaction's approval fails, we can have a look at the issue description and resolution in the Transaction console and Diagnostic log

How can we get more details on issues, such as:

- the rule causing the issue

- the missing value

- the approver username missing or not correct

- the failing condition

Is there options somewhere we can activate that would highlight the exact rule line failing and give the exact point to adjust

How can people maintaining the approval workflow, see right away what is faulty has issues?

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