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Cannot add new Options to existing Benefit Plans Release 13 Update 18B

edited Sep 5, 2020 12:10AM in Benefits 1 comment

Summary

We are facing a hard error when we try to add new option to existing benefit plans. This is after Release 13 Update 18B August Patch.

Content

We are facing a hard error when we try to add new option to existing benefit plans. This is after Release 13 Update 18B August Patch. 

Error Message - You cannot make effective dated updates to the plan function configuration. (BEN-991207)

There is a bug that already exists for this on Oracle Support - Bug 28249712 : ERROR ADDING OPTION TO PLAN 

In response to our SR, Oracle has said the fix is available in the next quarterly update which is November, Our Annual Enrollment/Open Enrollment season is October 15 to October 31. Any one else facing this? Any suggestions or work arounds?

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