Issues with Succession Redwood UI & Visual Builder — Cloud Customer Connect
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Issues with Succession Redwood UI & Visual Builder

Summary:

We have had an SR open for almost 3 months with no resolution and almost no updates on an issue we're facing with the Redwood UI for Succession Plan pages. Specifically, in the Succession Organization Chart as well as Create Succession Plan pages, VB Studio throws errors and no fields appear to be able to hide or update on the page.

The error that appears every time is "ERROR There are errors in the service(s) used in this layout. See console logs for details" yet there are no logs to review. We can't edit anything on the page, since no fields appear to select or edit as they should.

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