Modify Task Notification verbiage & actions — Cloud Customer Connect
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Modify Task Notification verbiage & actions

Summary:


Content (required):

  1. Is it possible to modify the out-of-the-box Task notification verbiage? Specifically the notification when a task has been updated, requirement asks for more details to be added in the notification message.
  2. Additionally, is it possible to add more actions or totally remove the action dropdown? Tasks have different statuses and the action only allows it to be completed. It is either we add more actions to it or totally remove it.
  3. Furthermore, the notification remains in the list unless you complete it

Version (include the version you are using, if applicable):

23C

Code Snippet (add any code snippets that support your topic, if applicable):

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