How to view expected response time in HH:mm format in Contact View Screen? — Cloud Customer Connect
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How to view expected response time in HH:mm format in Contact View Screen?

in Transportation Management 2 comments

Summary:

When a particular contact is opened in Edit mode, then the expected response time is visible as expected such as 1 hr 30 min, while the same contact is open in View mode then the expected response time appears in seconds such as 5400 s. How to view the expected response time in 1 hr 30 s format in the view screen as well?

Content (please ensure you mask any confidential information):

When a particular contact is opened in Edit mode, then the expected response time is visible as expected such as 1 hr 30 min, while the same contact is open in View mode then the expected response time appears in seconds such as 5400 s. How to view the expected response time in 1 hr 30 s format in the view screen as well?

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