To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood for Oracle Cloud SCM
Transportation Management
Discussion List
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SCM – Product Update: Oracle Transportation and Global Trade Management 26B Release UpdateWhen: May 12, 8:00 AM - 9:00 AM PST Summary: Join this session to learn about new capabilities in the Oracle Transportation (OTM) and Global Trade Management (GTM) 26B r… -
Cloud Logistics 25x TrainingSummary: Recordings and PDFs of presentations from the Cloud Logistics 25x training are now available. All sessions were recorded and can be played back on Oracle Video … -
Oracle Recognized a Leader in 2025 Gartner® Magic Quadrant™ for Transportation Management SystemsNew Gartner Magic Quadrant for Transportation Management Systems report available. We are excited to announce that Oracle has been recognized as a Leader in the 2025 Gar… -
Cloud Logistics 24x Training MaterialsSummary: The recordings and associated presentations from the Cloud Logistics 24x training on June 6-7 are now available. Please follow the link below to access the reco…
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New agent version gets created even if we have not yet clicked "Finished" using "Copy Agent" actionSummary: When we are copying an existing agent using "Copy Agent" action, we give a new agent id and click on "OK". The moment we click OK, the new agent gets created wi… -
SHIPMENT SPECIAL SERVICES INSERTED TO SHIPMENT COSTWe need your help checking the shipment special services. We have an accessorial that should be inserted into the shipment cost, but only some of the special services ar…
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shipment cost screen after 26B is showing Cost entered by defaultSummary: Is there a way we can hide/remove the cost written inside the field. We are using shipment cost screenset in the workbench for mass update. Content (please ensu…
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Bulk Plan Failure Despite Valid Rate Record AvailableHi everyone, I have a question regarding bulk planning in OTM. We often encounter situations where an order cannot be bulk planned into a sell shipment or buy shipment, …
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Unable to find the Oracle Fusion AI Cloud (Spectra) in Fusion IDCSSummary: We are currently working on configuring the Oracle OTM ↔ Fusion AI Studio integration and have encountered a blocker that is preventing us from completing the s… -
OTM AI Agents + Fusion Agent Studio — separate tenanciesSummary: We are enabling OOTB OTM AI agents (Bulk Plan Diagnostic Analyst, Rate Inquiry Assistant) using Fusion AI Agent Studio. Our OTM 26C instance is in one Oracle Cl…
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How to send a limited 35 characters address linesSummary: Challenge is most of our customers have address line characters exceeding 35 characters and 4 lines. The issue is that for few carriers, only 3 lines are allowe… -
ACL needed for enablement of Gen AI feature for a user roleSummary: Hi, Is there any particular ACL to be added in user role to enable GEN AI feature like Shipment summary using AI in that role ? As we are getting an error - "Yo…
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Monthly maintenance for OTMSummary: Is there a monthly maintenance update applicable for OTM? If so, is it optional or mandatory? Thanks, Karthi Mani
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OTM Mobile–Capture returned quantities by shipment line without impacting Received Quantity processHello OTM Community, We have a business requirement to capture returned quantities by shipment line during a customer return pickup process using the OTM Mobile Applicat…
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Shipments while planning adding 365 days as wait timeWe are facing issue with the transit time, for Ocean shipments, we are seeing 365 days getting added in the shipment wait time. Can you please suggest what can be the is…
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Spot Bid Cost ApprovalSummary: Can we have an Approval process in place before a Bid is awarded to the carrier So, if the Bid is received of 4000$ for eg, i need an email to be sent to the ap…
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PC*MILER Distance Inquiry via OTM Web Services — Integration Approach for 90K LanesSummary: We are currently converting our freight rating model from Flat Rate to Rate Per Mile (RPM) for our client. As part of this initiative, we need to calculate PC*M…
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Newly configured Mail Sender in OTM is not working for sending email notifications.Summary: Newly configured Mail Sender in OTM is not working for sending email notifications. Content (please ensure you mask any confidential information): We have creat…
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Can we change the tenderoffer email and customize it in 26A , get our company image on that emailWe have a request from our customer to replace the already existing format and put their company logo on the tender offer standard email . Is it possible? if yes then ho…
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could OTM Fleet Assign (Driver Assign, Power Unit Assign) Assign using Rest API, Agent, etc?could OTM Fleet Assign (Driver Assign, Power Unit Assign) Assign using Rest API, Agent, etc?
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Can we develop the report in EDI format using the Standard edition of Oracle IntegrationSummary: Can we develop the report in EDI format using the Standard edition of Oracle Integration Content (please ensure you mask any confidential information): Can we d… -
Unable to access table shipment from claim where domain='SERVPROV'Summary: When trying to reach some shipment field from a claim agent, when the claim is created by a SERVPROV user, OTM does not return any information. The data type as…
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How to use pre-persisted values from Inbound XML to configure a business number rule in OTM/GTM?Summary: We are trying to configure a scenario in GTM where GTM is expected to generate a sequence number for every Trade Transaction based on the XML value flowing from…
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Move to Yard action not available in Dock Scheduling workbenchSummary: "Move to Yard" action is available in the Manage Appointments menu advanced layout. But the same is not available in the new Enhanced Dock scheduling workbench.…
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How to map custom menu link as part of mail notification in OTM-GTMSummary: Hi All, We had raised an SR#4-0003125145 to map Notification email links to custom pages in GTM. We received the below community link, We created copy of Styles…
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Audit Trail for invoice delete tracking.Summary: Is it possible to create an audit trail to keep track of invoices getting deleted? Content (please ensure you mask any confidential information): We are trying … -
Adjust Appoint Time action on Dock Workbench not showing the Location Resource NameSummary: While trying to initiate the action "ADJUST APPOINTMENT TIME", A new window pops up where we have no options coming up in the Location resource name drop down (…
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Unable to add custom fields or related object attributes in Tender Manager LayoutIn my Buy Shipment Manager Layout, I have configured the field User Defined Attribute Number 1. I want to show this field also in the Manager Layout for Tender. In the M…
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BROADCAST TENDER MAX COST ADDITION PERCENT parameter in OTMSummary: Hello All , I have a question regarding the BROADCAST TENDER MAX COST ADDITION PERCENT parameter in OTM and would appreciate any help. Content (please ensure yo…
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VAT Configuration not workingWe have created all the necessary setups for VAT like VAT Code, VAT Configuration and also tagged VAT config in the planning parameter. But after planning and invoice cr…
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Has anyone enabled AI in OTMSummary: Looking to enable AI in OTM which gives access to AI agents. If anyone has enabled AI in OTM, please provide some information on the process and any documentati…
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Can we connect OTM with FDI/FAWSummary: We are trying to build a dashboard with Fusion, WMS & OTM. We were able to create connectors with Fusion and WMS, we are not able to create connection with OTM.…
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Enable Rate factor memory processing in OTM SaaSSummary: Before the new property change, when the rate factors used to get processed the accessorial costs were getting created which were visible to Planner and Operati…
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Need help in setting up an alert for long running open processSummary: I am trying to setup an alert for any open process running longer than 5 minutes an alert has to be triggered. I tried to setup a similar alert as in METRIC THR…