After Suspended Plans POGH received , previous interim plan showing as non editable.
Summary:
Hello All,
I am seeing below issue when suspended plans become actual then previous interim plan is appearing as non editable on enrollment screen-
Scenario-
1)Employee is hired on 10th Oct and Hire Life events is evaluated
2) if elections are made in "Critical Illness - Employee Coverage : 75,000" with effective date 10th oct and submitted transaction
3) With effective date 10th oct, if again elections are made in "Critical Illness - Employee Coverage 4 : 100,000" ,then interim benefits is Coverage 3 : 75,000 and suspended benefits is Coverage 4 : 100,000.
4)As of Effective date 16th oct, update certification received date as 16th oct for Coverage 4 : 100,000 .(hire life event is still in Started status)