Rmcs Contract is getting created after running the discard process also. — Cloud Customer Connect
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Rmcs Contract is getting created after running the discard process also.

in Subscription Management 1 comment

Summary:

One is a contract that was imported from Subscriptions, and when we closed the Subscription it did not seem to flow through to RMCS - it still generated an entry and then when I ran Discard, it discarded the contract but created a new identical one after running Identify Customer Contracts. We have done this same process for other subscriptions/contracts and for those as long as we closed the subscription it stopped generating entries or created a duplicate contract if we discarded

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