Partial Payment via lockbox should not be applied and should be as unapplied on receipt — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Partial Payment via lockbox should not be applied and should be as unapplied on receipt

edited Dec 5, 2023 6:50PM in Receivables & Collections 2 comments

Hi Team,

Lets say AR invoice balance is 1000 USD and customer pays us only 800 USD and when we receive funds from the lockbox it will apply 800 and against AR invoice 1000 and 200 will still show as balance due.

So this case will be short pay, is there a way where instead of applying 800 to the invoice it should be as an unapplied on the receipt.

Thank you,

Asif Sayyed

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!