How to Perform Subscriptions Amendments Via Order Management — Cloud Customer Connect
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How to Perform Subscriptions Amendments Via Order Management

Summary:

We have Created the Subscription via Order Management. The Created Subscription has Rate Plan and its associated Usage & Recurring Charges.

Further to it we would also like to test the amendment of subscription via Order Management.

Scenario 1: Amend Subscription Via OM - Price

Scenario 2: Amend Subscription Via OM - Quantity

Scenario 3: Amend Subscription Via OM - Replace Product

In the current version of 23D are the above scenarios possible? If so are there any example payload for reference?

Please note down the below use case.

Sales force will be the source for Order Management/Sales Order. So once the Sales order is created & then interfaced to subscription the sales order lines goes to close status. So in this scenario how do we amend the subscription from OM? What is Oracle recommendation? Is there any sample payload for this ?

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