Is it possible to convert a User account (not a Person record) into a Resource? — Cloud Customer Connect
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Is it possible to convert a User account (not a Person record) into a Resource?

edited Dec 7, 2023 4:54AM in Sales 4 comments

Summary:

Is it possible to identify a User (created directly from Security Console and is not a Person record) as a Resource?

Content (please ensure you mask any confidential information):

I have a user login created for integration with a 3rd party system which will create business data, e.g. Partner, Account, Opportunity. Can this user login be created directly from Security Console, is not an employee or contingent worker, and still be identified as a Resource?

Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

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